Commission for the Blind 2003-05 Performance Measures

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Commission for the Blind

2003-05 Performance Measures

Links to Oregon Benchmarks

Data Sources - Blind, Oregon Commission for the

Performance Measures Review

Annual Progress Report

Annual Performance Progress Report

Performance Measure Data Summary

Links to Oregon Benchmarks

Agency Name: Blind, Oregon Commission for the Last Revised 1-28-03
Contact Person: Dacia Johnson	Phone: 503-731-3221
Alternate Contact: Mike Leith	Phone: 503-731-3221

MISSION OF AGENCY: To assist blind Oregonians in making informed choices and decisions to achieve full inclusion and integration in society through employment, independent living, and social self – sufficiency. Related Oregon Benchmarks (OBMs) or High-Level Outcomes (HLOs): # 14 – Percent of covered Oregon workers with earning of 150% or more of the poverty level for a family of four; # 59 – Percent of adult with lasting, significant disabilities who are capable of work who are employed;
Agency Goal	OBM# HLO#	Key Performance Measure	PM #	PM Since	New or Mod.?	2000 Value	2005 Target	Lead Division or Unit (Optional)
Goal 1: To ensure that as many blind Oregonians as possible seeking employment are successful in obtaining their goal	OBM #59	The percentage of individuals who enter into individualized plans for employment in the Vocational Rehabilitation Program who are successful in reaching their outcome	585-01	1997		82.6%	75%	Rehabilitation Services
		Number of Individuals Served in the Vocational Rehabilitation Program	585-02	1997		885	850	Rehabilitation Services
		Number of Successful Rehabilitation Closures by Federal Fiscal Year	585-03	1997		114	120	Rehabilitation Services
		Summer Work Experience Program Number Served	585-04	1997		60	62	Orientation and Career Center
		Number of Individuals that received Independent Living Services at the Orientation and Career Center	585-05	1997		108	110	Orientation and Career Center
		Number of Individuals that received Vocational Rehabilitation Services at the Orientation and Career Center	585-06	1997		436	440	Orientation and Career Center
Goal 2: To provide rehabilitative teaching services to older blind Oregonians to maximize their independence in the home and reduce dependency on advanced levels of care before necessary	#14	Number of Seniors who receive one or more services under the Older Blind Independent Living Program	585-07	1997		804	700	Rehabilitation Services
		Cost per client in the Older Blind Program	585-08	1997

Data Sources - Blind, Oregon Commission for the

Key Performance Measure	PM #	Data Source
The percentage of individuals who enter into individualized plans for employment in the Vocational Rehabilitation Program who are successful in reaching their outcome	585-01	Data captured from automated case management system used for federal reporting purposes
Number of Individuals Served in the Vocational Rehabilitation Program	585-02	Data captured from automated case management system used for federal reporting purposes
Number of Successful Rehabilitation Closures by Federal Fiscal Year	585-03	Data captured from automated case management system used for federal reporting purposes
Number of Individuals served in Summer Work Experience Program	585-04	Reporting by direct service staff and compiled by program manager
Number of Individuals that received Independent Living Services at the Orientation and Career Center	585-05	Reporting by direct service staff and compiled by program manager
Number of Individuals that received Vocational Rehabilitation Services at the Orientation and Career of Center	585-06	Reporting by direct service staff and compiled by program manager
Number of Seniors who receive one or more services under the Older Blind Independent Living Program	585-07	Data captured from automated case management system used for federal reporting purposes
Cost per client in the Older Blind Program	585-08	The total number served divided into the federal/state program funds

Performance Measures Review

FINAL

Agency:      Blind, Commission for the
Date:          12/19/2002
Reviewer:   Paul Siebert
Approved: Jeff Tryens

Mission: To assist blind Oregonians in making informed choices and decisions to achieve full inclusion and integration in society through employment, independent living, and social self – sufficiency.

Summary The agency has eight performance measures linked to two goals and two benchmarks. The measures meet all the criteria spelled out in the guidelines. In addition, the agency satisfies an advanced criterion by specifying organizational responsibility for each measure.
Comments and recommendations specific to basic criteria

1. Gauge progress towards goals and pertinent benchmarks

Eight performance measures link to two well-stated goals. These goals are appropriately linked to two benchmarks.

2. A few key measures

Eight measures appear to cover the scope of the agency. There is a mixture of outcomes and outputs within the key measures. All PMs have been in place since 1997 with no new or modified performance measures. This provides potential for data trends to be reviewed.

3. Conforms to standard concepts and definitions

This is well written and easily understood.

4. Targets

Targets are set for all measures. Measures 59-02 and 14-01 seem ambitious considering the 2000 values.

5. Accurate and reliable data

A data source form is attached.


Annual Progress Report

Oregon Commission for the Blind Annual Progress Report The Oregon Commission for the Blind’s mission is to assist eligible Oregonians who are blind in making informed choices to achieve full inclusion in society through employment, independent living, and social self-sufficiency. The agency employs a staff of rehabilitation counseling and teaching professionals dedicated to this mission. The agency is committed to providing quality outcomes for our clients while managing our resources that allow us to serve as many blind Oregonians as possible. Our chief objectives at the agency are as follows: Provide a continuum of services from youth transition to older blind services Provide vocational rehabilitation services to Oregonians who are legally blind Increase employment opportunities for legally blind Oregonians Increase income level of individuals who are blind Provide skills training that allows people to remain independent in their homes and communities Prevent institutionalization of elderly individuals who are blind Maintain a registry of Oregonians who are legally blind To achieve this, our agency goals are: 1. To ensure that as many blind Oregonians as possible seeking employment as successful in obtaining their goal. 2. To provide rehabilitative teaching services to older blind Oregonians to maximize their independence in the home and reduce dependency on advanced levels of care before necessary. The agency, in partnership with our Commission is committed to maintaining top performance in our programs in order to reach our goals and objectives. We are proud of the accomplishments of our dedicated staff and our clients who have worked so hard to reach their goals.

Annual Performance Progress Report

Part I, Managing for Results

Agency: Commission for the Blind
Contact: Dacia Johnson	Phone:503-731-3221
Alternate: Mike Leith	Phone:503-731-3221

The following questions shed light on how well performance measures and performance data are leveraged within your agency for process improvement and results-based management.
1 How were staff and stakeholders involved in the development of the agency’s performance measures?	The agency reviewed our key priority areas and related goals and objectives in those priority areas that had been developed with both staff and key stakeholders in order to come up with our performance measures. We have a strong commitment to ongoing communication with both staff and key partners regarding how we are performing on our key measures.
2 How are performance measures used for management of the agency?	We use this as the basis for our ongoing program evaluation that is conducted on a regular basis. This information is used for the purposes of strategic planning and identifying priorities for programs. We also report some of the measures to our federal partners during federal program reviews.
3 What training has staff had in the use performance measurement?	Staff are actively involved in the reporting of data that goes into the performance measures. We provide them with information as needed so that they are aware of the context in which the work they do relates to the agency’s overall performance.
4 How does the agency communicate performance results and for what purpose?	We communicate our performance to internal staff as described above for the purpose of education. We also communicate our performance to the Commission Board as appropriate on specific measures to give them critical information in making agency policy and priority decisions. In addition, we communicate specific performance measures when applicable to constituents, consumer groups, and external partners for the purposes of education. We also provide information to our federal partners for the purposes of responding to inquiries regarding our performance as a public VR program.
5 What important changes have occurred in the past year?	No important changes have occurred in the past year.

Performance Measure Data Summary

Agency Name: Blind, Oregon Commission for the
Contact Person: Dacia Johnson	Phone: 503-731-3221
Alternate Contact: Mike Leith	Phone: 503-731-3221

Performance Measure Definition (numbered as shown below)	Data					Targets
	1998	1999	2000	2001	2002	2000	2001	2002	2003	2004	2005
Agency # - 1 Percentage of Successful closures in the Vocational Rehabilitation Program	87%	74%	82.6%	74%	71%	75%	75%	75%	75%	75%	75%
Agency # - 2 Number of Individuals Served in the Vocational Rehabilitation Program	780	853	885	866	806	850	825	825	825	825	850
Agency # - 3 Number of Successful Rehabilitation Closures by Federal Fiscal Year	144	121	114	128	107	110	120	120	115	120	120
Agency # - 4 Numbers served in the Summer Work Experience Program	41	47	60	62	58	50	58	60	60	62	62
Agency # - 5 Number of Individuals that received Independent Living Services at the Orientation and Career Center	76	92	108	125	115	110	110	115	115	110	110
Agency # - 6 Number of Individuals that received Vocational Rehabilitation Services at the Orientation and Career Center	437	450	436	472	476	400	425	425	425	440	440
Agency # - 7 Number of Seniors who receive one or more services under the Older Blind Independent Living Program	961	718	804	879	669	675	675	675	675	700	700
Agency # - 8 Cost Per Client in the Older Blind Program	$296	$331	$344	$436	$454	$350	$450	$450	$455	$460	$465

Page updated: September 13, 2007

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