File a complaint

Property owners and others can file complaints

Here is a list of who can file a complaint with the CCB and the most common deadlines:

  • A property owner alleging breach of contract, negligence or improper work on a new structure must file a complaint within one year from the date the structure was first occupied or within two years of substantial completion of the structure, whichever is earlier. A property owner who wants to file a complaint involving an existing structure must do so within one year after the date the work was substantially completed.
  • An employee alleging nonpayment of wages must file the complaint within one year from the date the wages were earned.
  • A supplier alleging nonpayment for materials sold must file the complaint within one year from the date the materials were sold. 
  • A subcontractor alleging non-payment for labor or materials furnished to a primary contractor must file the complaint within one year from the date the work was performed.
  • A primary contractor against a subcontractor for breach of contract or negligent or improper work involving a new structure if:
    • The complaint is filed within 14 months from the date the structure was first occupied or 
    • Two years after substantial completion of the structure, whichever is earlier.
  • A primary contractor against a subcontractor for breach of contract or negligent or improper work involving an existing structure if:
      • The complaint is filed within 14 months from the date the contractor substantially completed the work. 
If you have a situation that doesn't fit these circumstances, call us.

In all cases:

  • The complaint must be filed against a licensed contractor
  • You must give the contractor 30 days’ notice by certified mail that you intend to file a complaint with the CCB. 

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​Questi​ons?

503-934-2247

Complaint forms

Visit this page​ to find forms.