Our goal: By tapping statewide expertise and establishing consistent best practices, the Payroll Services Consolidation Project aims to increase the efficiency and accuracy of payroll processes in Oregon state government.
Why are we doing this now? A recent comprehensive study of a variety of state procedures and programs found there is ample room for improvement in the state's payroll services. For example, Oregon's cost per employee services is high compared to other states and similar organizations, and our processes are heavily manual. With this project, we have an opportunity to eliminate unnecessary, duplicated efforts at the enterprise level and leverage existing solutions.
What the project involves: In order to reduce errors, improve customer service and create efficiencies, we're working to compile and review best practices and make recommendations for statewide improvement in payroll and related services.
This project is not a recommendation for a new or different IT system, however we will look at existing timekeeping systems that could be shared. It looks to create shared service centers for payroll administration based on business alignments within state agencies. The project focuses on payroll, benefits coordination, and will include time and attendance processes (for example, capturing and recording employee time and attendance in order to accurately calculate employee payroll, leave accrual, and usage balances).
How are we moving forward? The Payroll Services Consolidation Project team is researching best practices for implementation. An initial pilot group will be identified spring 2014; a second shared services group will be identified in July 2014. Additional shared services groups may be identified in the future. Implementation of these shared services arrangements will lead to more efficient, customer-service oriented processes.
Agency participation is needed: The involvement of state agency payroll personnel is critical to the success of this project. By aligning payroll business processes to best practices and business needs, we will create more efficient payroll services. Agency payroll professionals know the work, and the challenges of the existing processes and systems. The project team invites broad participation as opportunities to get involved arise.
Office of the Chief Operating Officer
Department of Administrative Services
State of Oregon
|Learn more about the work of the Office of the Chief Operating Officer and the Statewide Initiatives team.|
Project Documents (pdf)
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|Fact Sheet PSCP||Describes the who, what and why of this efficiency and effectiveness project||3/25/2014 10:01 AM|
|Governance Structure PSCP||Outlines how this project is governed||3/25/2014 10:01 AM|
|Timeline PSCP||Presents a high-level timeline of the Payroll Services Consolidation project||3/25/2014 10:01 AM|
|Charter PSCP||Project charter - sponsored by the Enterprise Leadership Team ||3/25/2014 10:01 AM|