Module 1 – Leadership and Management
This module introduces students to the manager’s role. The following key concepts are explored:
· Oregon State Government
· Misconceptions of the manager’s role
· Demands and constraints of a manager’s role
· How to succeed as a first time manager
· Effective delegation skills
· Your personal work style and ways to flex your style with your team
Module 2 – Hiring
This module introduces students to the hiring process. The following key concepts are explored:
· How to Write Position Descriptions
· Hiring the Best Employees
Module 3 – Employee Performance Management
This module introduces students to effective performance management for employees. The following key concepts are explored:
· Planning for Performance
· Monitoring and Improving Performance
· Reviewing and Rewarding Performance
· Managing in a Union Environment
Module 4 – Practical Supervisory Skills
This module introduces students to practical supervisory skills. The following key concepts are explored:
· Building Trust
· Coaching
· Team Building
· Problem Solving
Module 5 – The Legal Context
This module introduces students to legal issues. The following key concepts are explored:
· Harassment Free and Professional Workplace
· Domestic Violence, Sexual Assault and Stalking
· Americans with Disabilities Act (ADA)
· Ethics
· FMLA/OFLA
Target Audience
· Managers with up to 3 years in a management position
· Current managers needing a refresher course in fundamental management skills