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Performance Management
Trial Service
Providing feedback
 
Trial service generally occurs upon initial appointment to state service, transfer from another state agency, and upon promotion or demotion. Trial service is when the agency observes the performance of duties and work place behavior of an individual selected to fill a vacant position. Trial service is the last step in the selection process. 
 
Employees need positive and corrective feedback at frequent intervals, especially during the trial service period. When performance is poor, it is important to remind an employee that if their performance does not improve, removal from trial service is a possibility. 
 
It is important to check the applicable Collective Bargaining Agreement (CBA) and relevant policies for trial service language.
 
Ideally, a supervisor meets with a new employee monthly to review the employee’s progress or lack thereof. This way, the employee will not be surprised when they pass or if they fail trial service.
 
State HR Policy 40.065.01  Trial Service discusses the terms under which a management service or unrepresented employee is in trial service, how trial service may be extended and how the employee may be removed from trial service if needed. Unclassified Executive Service, Limited Duration and temporary employees do not serve a trial service.
 
See the following for more information
Sample Initial Trial Service Performance Evaluation