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IT Performance Management Community
Overview
IT Performance Measures were endorsed by the CIO Council at its October 2005 meeting. On March 7, 2006 the State CIO Council endorsed the IT Performance Management Community of Practice charter.  
 
IT Performance Management charter (doc)
 
IT Performance Management definitions (doc)
 
 

Reporting Tools and Samples
Measures, Definitions, Reporting Tools and Samples:  The following documents provide information about measures, definitions, a reporting template and a sample report.
 
ITPM Matrix & Definitions (pdf) - List of CIO Council approved measures and their definitions.
 
ITPM Report Worksheet (pdf)  (doc) - Optional tool to gather data.  Provides a list of the data/information needed to complete the measurement calculations.
 
ITPM Report Template (pdf) (xls) - Optional Excel spreadsheet to calculate measures.  Data collected can be entered and measures calculated.
 
ITPM Report Sample (pdf) - Initial report prepared by DHS using the Excel template (above).  Includes measurement calculations, peer data and graphs.
 
ITPM Initial Report (ppt) - Presentation to the CIO Council on March 7, 2006 including the initial set of measures/graphs from DHS.
 
ITPM Framework (pdf) - Presentation to the CIO Council the draft definition of statewide Performance Management framework on February 6, 2007.