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Statewide IT Policy 1.9
Navigation and Site Design
 
Abstract

The purpose of this policy is to establish criteria and standards to ensure that state
Internet web sites utilize simple consistent design, are easy to navigate, and searchable.

Background

Government information can be more effectively disseminated and presented if the portal site
and the subordinate agency sites are easy to navigate and use standard design elements.
Users need to find useful information without familiarity with government structure. Users
expect standard file formats that can be easily read or downloaded.

Title II of the Americans with Disabilities Act, Pub. L. 101-336, protects qualified
individuals with disabilities from discrimination on the basis of disability in the
services, programs, or activities of all State and local governments. State web sites are
required by federal law to be compliant with the ADA.
http://www.usdoj.gov/crt/ada/t2hlt95.htm
 
Electronic and Information Technology Accessibility Standards (found at 36 CFR Part 1194 and generally applicable to federal agencies) have also been established under the
Rehabilitation Act of 1973 by the Architectural and Transportation Barriers Compliance Board (Access Board).  These standards are based on access guidelines developed by the Web Accessibility Initiative of the World Wide Web Consortium. 
http://www.section508.gov/final_text.html#Web

Policy

The Oregon.gov portal web site and agency web sites linked from the portal shall comply with Title II of the Americans with Disabilities Act, be consistent in design and navigation with
Section 508 of the Rehabilitation Act of 1973 and its implementing regulations and
standards, and be searchable.

Agencies are individually responsible for the design and content of their web pages.
 
GUIDELINES

Navigation and Design:
  • Pages should be designed for low-bandwidth access
  • Navigation should be simple and consistent, as verified by simple usability tests
  • When scripting or programming languages are used for navigation, a text option should be provided
  • All web pages on the Oregon.gov portal and agency web sites linked from the portal should use meta tags as approved by the portal committee
  • Agencies are encouraged but not required to use web page templates designed and provided by the Department of Administrative Services
Content Management:
  • Agency web sites should adopt commonly used file formats to ensure that information included on AccessOregon portal is accessible to all citizens
  • State agencies should document content management procedures
  • Use of PDF documents requires the consideration of ADA issues related to this format
  • Sites deploying audio and sound files should take into consideration download time and indicate what plug-in or application is required
  • External links from the portal and from participating agencies are not covered by this policy, but these sites should be scrutinized closely to present clear, current, and quality information
ADA and Section 508: The Oregon.gov portal web site and participating agency web sites shall adopt accepted standards for accessible website design
  • The Oregon.gov portal web site and participating agency web sites should meet the standards of the Conformance Level "A" of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0, using stated standards and W3C Website Validator http://validator.w3.org/
  • The Oregon.gov portal web site and participating agency web sites should adopt the "Bobby" accessibility standards as measured by the Bobby website accessibility validator. Use the "Bobby Approved" logo or a similar text link on all sites that meet the minimum standards http://www.cast.org/bobby The Oregon.gov portal web site and participating agency web sites should give serious consideration to the use of services and tools to prepare, evaluate, repair and transform web content to be accessible.  Such resources include:
  • The Oregon.gov portal web site and participating agency web sites shall provide information about the availability of alternate formats
  • The Oregon.gov portal web site and participating agency web sites shall provide access to converters/translators/viewers for PDF and other documents http://access.adobe.com/
Search:
  • Search engine results should prioritize web documents based on included meta-information