Text Size:   A+ A- A   •   Text Only
Find     
Site Image
Session 7: Reporting Requirements & CMDB
 
Date:
Monday, June 5, 2006
Time:
8:30 am – noon
Location:
Publishing & Distribution Large Conference Room
550 Airport Road, Salem, Oregon
 
Facilitators:
Melody Riley
Janet Gerling
Participants:
IT Asset Coordinators
IT Procurement Staff
Help Desk/Service Desk Representatives
SDC Representatives
TSC Technical Writer
Pilot Remedy Application Administrator
 
 
Agenda
 
Topic
Presenter
Length
Outcome
1
Welcome
M. Riley
8:30–8:35 a.m.
 
 
2
Review last session outcomes
J. Gerling
8:35-9:00 a.m.
 
3
Setup Exercise
M. Riley
9:00-9:30 a.m.
 
 
 
BREAK
 
9:30–9:40 a.m.
 
4
Identifying Reports needed & Fields required
Break Out Group
9:40-10:30 am
 
 
BREAK
 
10:30-10:45 am
 
5
Groups share their results
Break Out Groups
10:45-11:30 am
Reporting Requirements
 
CMDB fields required to meet Reporting Requirements
6
Session Close & review any follow-up items
J. Gerling