|The attached summary ranks 38 functions performed by DAS Enterprise Information Strategy and Policy Division (EISPD) in order of overall value scoring averagefrom highest at the top of the list to lowest at the bottom. The colors on the attached summary represent the highest 33% of the averagescores (blue), the middle 33% (green) and the lowest 33% (red). The general groups responding to the survey such as Administrative Business Service Directors (ABSD) and Agency Chief Information Officers (CIOC), etc. are listed across the top with the number of respondents under each group.
DAS EISPD Function Value Survey - Summary
From an overall average scoring perspective the top five functions that survey participants collectively valued the highest are:
E-government portal, web content management, electronic commerce
Geospatial data maintenance, support and funding of Geo-data clearing house
State CIO leadership, coordination and strategic direction
Statewide information security incident response, investigation, follow up, and lessons learned
Statewide GIS planning, coordination, stewardship and development of GIS data
The five least valued functions (#1 has the lowest average total value score) are:
Information security project management initiatives – Identity and Access Management, Transparency Web site, etc.
IT project consulting
IT project budget review
Major IT project tracking
Statewide IT asset inventory
What we have done with the results
We considered the survey results as we prepared our budget reduction options. When we ranked our overall functions to determine where our 5, 10 and 25% reductions lines should be drawn, we used these results in addition to internal criteria. In many functions there was a correlation between the survey results and our management team ranking.
However a number of the oversight and policy functions that received low average value scores are either directly required by statute or designed to support a statutory obligation These value scores may not in every case reflect the perceived value of the function/service by the stakeholder or customer that the function was designed to serve such as IT project budget review which is performed as an internal service to DAS Budget and Management (BAM) to aid in the creation of the Governor’s Recommended Budget or the Major IT Project Reports which began at the request of the legislature.
Reductions or changes in statutory functions (including those related to policy and oversight) will require agreement in the legislature. As the Department of Administrative Services approaches upcoming budget preparation and budget hearings, we expect a rich discussion about what core departmental functions are needed in these austere times, and what changes may be needed in statute.