Text Size:   A+ A- A   •   Text Only
Find     
Site Image
CUB Meeting Materials | Enterprise Goods & Services

 

 

 MEETING DATE
 
​ MATERIALS
 
​12-17-2014

Agenda

Minutes

2014 Q3 Risk SLA Quarterly Performance Report

2014 Q3_Risk SLA Breakdown

2014Q3 Procurement_SLA_Quarterly Performance Report

2014Q3 Publishing & Distribution SLA Quarterly Performance Report

​11-19-2014

Agenda

Minutes

Publishing and Distribution Service Level Agreement 1.1

Draft SFS SLA_Service Catalog

Draft FBS SLA Service Catalog

EGS CUB Charter

EGS CUB Charter REDLINED

CUB Charter Description of 10 Changes

Policy Exclusions

Analysis of 2014 - Q3 CUB Satisfaction Survey Results

​10-15-2014 ​Meeting Cancelled
​09-17-2014

Agenda

Minutes

2014Q2 Publishing & Distribution SLA Quarterly Performance Report

2014Q2 Risk SLA Breakdown by Claim Type

2014Q2 Risk SLA Quarterly Performance Report

Draft - Publishing and Distribution_Service Level Agreement_1.1

Quick Analysis DAS Higher Rate

SFS 2015-17 Full Cost Model Rates

​08-20-2014

CANCELLED

​07-16-2014

Agenda

Minutes

Estimated CSL and Agency Requested Budget

DAS Rate Development Survey 2014

DBS_Rate_Development_Survey

Procurement SLA - Draft Service Levels

​06-18-2014

Agenda

Minutes

2014Q1 Publishing & Distribution SLA Quarterly Performance Report

2014Q1_Risk_SLA_Quarterly Performance Report

​05-21-2014

Agenda

Minutes

Analysis of CUB Satisfaction Survey results V2

Procurement -Service Catalog- Final Draft

​04-16-2014 ​Cancelled
​03-19-2014

​Agenda

Minutes

Risk Management Service Level Agreement

Publishing & Distribution Quarterly Performance Report 2013 Q4 (Oct - Dec)

​02-18-2014

​CANCELLED

​01-15-2014

Agenda

Minutes

2015-2017 Policy Option Package Request Information Summary

EGS Service Level Agreement - Final

​12-18-2013

​Agenda

Minutes

EGS Sub-Groups A & B Update Report

2015-17 Rate Methodology Recommendations for Publishing & Distribution (P&D)

EGS 2015-2017 Policy Option Package Request Information Summary

Publishing & Distribution SLA Performance Report Update (July-Sept 2013)

Risk Management Services SLA Performance Metrics -draft

​11-20-2013

​Agenda

Minutes

Risk Service Catalog - Draft

EGS Sub-groups A & B Update Report

Procurement Services Revenue | Expenditure | Balances Analysis

Vendor Fee - Analysis Based on 2009 Data

Agency Fee - ORPIN Rate Sub-model

2015-17 Fee Percentages and Fixed Amounts

Required Agency | Entity Transaction Data

2015-17 Rate Methodology Recommendations for Procurement Services

2015-17 Rate Methodology Recommendations for Risk Management

​10-16-2013

Agenda

Minutes

EGS Customer Utility Board Support

2015-17 FBS Rate Methodology Recommendations

2015-17 SFS Rate Methodology Recommendations

EGS Web Report:  April-September 2013

​09-18-2013

Agenda

Minutes

EGS Sub-group A (Procurement Service) Update

EGS Sub-group B (Financial Business Systems) Update

EGS Sub-group A (Shared Financial Services) Update

Guiding Principles of Rate Setting (Final)

​08-21-2013

​Agenda

Minutes

EGS Sub-Group A  (Procurement Services) Update

EGS Sub-Gropu B (Financial Business Systems) Update

P&D National Change of Address (NCOA) White Paper

​07-17-2013

Agenda

Minutes

Procurement Improvements & Final Presentation

 06-19-2013​

Agenda

Minutes

 05-15-2013​

Agenda

Minutes

 04-17-2013​

Agenda

Minutes

Complaint Resolution Process - DRAFT

Rate Development Process

Rate Setting Timeline

 03-20-2013​

Agenda

Minutes

Public Final Hackett Group Report_02-27-2013

 02-20-2013 ​CANCELLED - NO MEETING HELD
 01-16-2013​

Agenda

Minutes

Draft SLA Index-Table of Contents

Service Catalog Template Sheet -Table

Common Content - Draft

SLA Template

Service Agreement Template

Guidelines for the development of SLEs
 

 12-19-2012​

Agenda

Minutes

2011-13 Improving Government Projects

Complaint Resolution-Remediation Discussion

Communication Plan DRAFT

​ 11-28-2012

Agenda 

Minutes

CUB Communication Strategy

ORPIN Assessment Analysis of Change

​ 10-17-2012

Agenda

Minutes

SLA Development

2013-15 Procurement Services Budget-Revenue Summary

2013-15 Procurement Revenue Options

Procurement Services Functional Org Chart

Procurement Budget-Revenue Analysis

Procurement Report

OSPA SFMA Flowchart

​ 09-19-2012

Agenda

Minutes

EGS Overview

Financial Business Systems Hot sheet

Financial Business Systems Org Chart

Procurement Services Hot sheet

Procurement Services Org Chart

Shared Financial Services Hot sheet

Shared Financial Services Org Chart

​ 08-15-2012

Agenda

2013-15 Risk Charges

Risk 1-Page Strategic Plan July 2012

Risk Management Overview August 2012