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CUB Meeting Materials | Enterprise HR Services

 

 

 MEETING DATE ​ MATERIALS
​12-03-2014

Agenda

Minutes

EHRS CUB Charter

EHRS CUB Charter Redlined Version

CUB Charter Description of Changes FINAL

Analysis of 2014 Q3 CUB Satisfaction Survey Results

2014 Q3 EHRS SLA Performance Report

​11-05-2014 ​CANCELLED
​10-01-2014

Agenda

Minutes

2014Q2 EHRS SLA Quarterly Performance Report

QPR Measure 2 Report

EHRS Service Level Agreement v 1.2

​09-03-2014 ​CANCELLED
​08-06-2014

Agenda

Minutes

DAS Rate Development Survey 2014

DBS Rate Development Survey

EHRS CUB Survey Results

​06-04-2014

Agenda

Minutes

EHRS Training Quality Performance Measures

Training Performance Measures Workgroup Recommendations

2014Q1 EHRS SLA Performance Report

​05-07-2014

Agenda

Minutes

Analysis of CUB Satisfaction Survey results V2

​03-05-2014

​Agenda

Minutes

2013Q4 EHRS Quarterly Performance Report (Oct - Dec) 

EHRS SLA Data 
 

​02-05-2014

Agenda

Minutes

EHRS Service Level Agreement

01-01-2014

CANCELLED

​12-04-2013

Agenda

Minutes - Draft

Client Managers Comparison

2015-17 iLearn Rate Methodology Recommendation

2015-17 iLearn Rate Model

2013Q3 EHRS Quarterly Performance Report (Jul - Sept)

EHRS CUB Update for HRIS - 12/4/2013

​11-06-2013

Agenda

Minutes - Draft

2015-17 eRecruit Rate Methodology Reommendation - Draft

2015-17 iLearn Rate Methodology Recommendation - Draft

2015-17 PPDB Rate Methodology Recommendation - Draft

EHRS CUB Website Analytics

 

10-02-2013

CANCELLED

​09-04-2013

​Agenda

Minutes

EHRS 15-17 Project 1 and 2

PPDB 2013-15 Rate Model Exercise

Principles of Rate Setting - FINAL

EHRS Service Level Agreement - FINAL

 

 08-07-2013

​Agenda

Minutes 

​ 07-03-2013 ​CANCELLED
 06-05-2013​

Agenda

Minutes

 05-01-2013​

​Agenda

Minutes

Client Agency HR Mgmt Package - DRAFT

PPDB - Access & Support

LMS (iLearn) - Access & Support

Recruitment System (E-Recruit) - Access & Support

Training Services

Recruitment Services

Position Mgmt Services

PPDB Data Entry Services

Employee Investigation-Audit 

 04-03-2013​

Agenda

Minutes

Complaint Resolution Process - DRAFT

Rate Development Process

Rate Setting Timeline

 03-06-2013​

Agenda

Minutes

EHRS Budget Discussion

EHRS Budget Reduction Exercise

Linus report

 

 02-06-2013​

​CANCELLED - NO MEETING HELD

 

 01-02-2013​

Agenda

Minutes

Draft SLA Index-Table of Contents

Service Catalog Template-Table

SLA Common Content-DRAFT

SLA Template

Service Agreement Template

Guidelines for SLE Development

 12-05-2012​

Agenda

Minutes

2011-13 Improving Government Projects

 

​ 11-07-2012

Agenda 

Minutes

CUB Communication Strategy

EHRS Timeline

​ 10-03-2012

Agenda

Minutes

2013-15 Rate Models

SLA Development

 

​ 09-05-2012

Agenda

Minutes​ 

Rates Discussion

​ 08-01-2012

Agenda

iLearn Fact Sheet

PPDB PICS Interfaces Updated 11-02-2011 (vsd)

Presentation to Small Client Agencies, May 2012