Agenda
Minutes
TAB Special Meeting Overview
Rate Setting timeline
ETS CUB Communication to Customers:
ETS CUB Letter
Services by Customer
Most at Risk Phone Systems
TAB Charter_DRAFT
ETS Communication Plan-DRAFT
ETS CUB Decision Making Principles
Service Agreement Template v4
SLA Template v8
ETS Reduction Exercise
ETS Budget discussion
Charter_TAB_20130123_Draft
Critical Agency Equipment Needs Exec Summary
ETS CUB_List of Decision Making Principles
ETS Telephony Plan 2013-16
SLA 1- Draft SLA Index-Table of Contents v5
SLA 2a- Service Catalog Template Sheet -Table v4
SLA 3- Common Content - Draft v6
SLA 4- SLA Template v7
SLA 5- Service Agreement Template v4
SLA 6- Guidelines for the development of SLEs v3
CANCELLED - NO MEETING HELD
Agenda
CUB Communication Strategy
SDC Advisory Board Charter
Technology Advisories Model DRAFT
Minutes
ETS POP 108
Growth Cost per Unit
Network Services Workgroup Charter
Rate Comparison Examples
SLA Development
Cross-Agency IT Meetings
ETS CUB Presentation
ETS Services by Customer
SDC Governance Model
SDC-Egov Governance Meetings
ETS Executive Summary
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