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ETS Service Level Agreements & Performance Reports

Service Level Agreements

 
  
  
Enterprise Technology Services - Service Level Agreement9/25/2013
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Performance Reports

  
collapse Quarter : October - December 2013 ‎(3)
2013Q4 ETS SLA Quarterly Performance Report
2013Q4 ETS SLA Service Availability per month Report
2013Q4 ETS SLA Severity 1 Incidents Report
collapse Quarter : July - September 2013 ‎(4)
2013Q3 ETS SLA DownTime-Pareto Analysis Report
2013Q3 ETS SLA Quarterly Performance Report
2013Q3 ETS SLA Service Availability per month Report
2013Q3 ETS SLA Severity 1 Incidents Report
 
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