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ETS Service Level Agreements & Performance Reports

Service Level Agreements

 
  
  
Enterprise Technology Services - Service Level Agreement9/25/2013
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Performance Reports

  
collapse Quarter : 2014 Q1. January - March ‎(3)
2014Q1 ETS SLA Quarterly Performance Report
2014Q1 ETS SLA Service Availability by Month
2014Q1 ETS SLA Severity 1 Incidents
collapse Quarter : 2013 Q4. October - December  ‎(3)
2013Q4 ETS SLA Quarterly Performance Report
2013Q4 ETS SLA Service Availability per month Report
2013Q4 ETS SLA Severity 1 Incidents Report
collapse Quarter : 2013 Q3. July - September  ‎(4)
2013Q3 ETS SLA DownTime-Pareto Analysis Report
2013Q3 ETS SLA Quarterly Performance Report
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