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Enterprise Human Resource Services Customer Utility Board

Meeting Schedule & Materials

Unless rescheduled, EHRS CUB meetings will occur on the first Wednesday of each month.

DATE | AGENDA

​TIME | LOCATION

​MATERIALS

12-03-2014 Agenda

​9:30-11:00 a.m.
Executive Building
155 Cottage Street NE, Salem
Conference Room A

Materials
​11-05-2014 - Meeting Cancelled -
10-01-2014 Agenda

​9:30-11:00 a.m.
Executive Building
155 Cottage Street NE, Salem
Conference Room A

Materials
​09-03-2014  - Meeting Cancelled -
08-06-2014 Agenda

9:30-11:00 a.m.
Executive Building
155 Cottage Street NE, Salem
Conference Room A

Materials
​07-02-2014 - Meeting Cancelled -
06-04-2014 Agenda

9:30-11:30 a.m.
Executive Building
155 Cottage Street NE, Salem
Conference Room A

Materials
05-07-2014_Agenda

​9:30-11:30 a.m.
Executive Building
155 Cottage Street NE, Salem
Conference Room A

Materials

03-05-2014 Agenda

 

​9:30-11:30 a.m.
Executive Building
155 Cottage Street NE, Salem
Conference Room A

Materials
​02-05-2014 Agenda

​9:30-11:30 a.m.
Executive Building
155 Cottage Street NE, Salem
Conference Room A

Materials

Scheduled meetings: ​

Materials Archive

2014:
12-03-2014

2015:
01-07-2015     02-04-2015    03-04-2015    04-01-2015    05-06-2015    06-03-2015
07-01-2015     08-05-2015    09-02-2015    10-07-2015    11-04-2015    12-02-2015

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News & Alerts

NOVEMBER 2013

Rate-setting

Rate-setting activity started this past summer. Rate-setting activity started this past summer.  A team comprised of EHRS CUB members and DAS staff was charged with reviewing current methodologies and providing recommendations for 2015-17 rates for all of EHRS services.

All customer agencies, not just agencies with customer board representatives, are encouraged to participate in the 2015-17 rate-setting work underway.  
  • Access EHRS rate-setting meeting minutes, draft rate analysis files and other materials accessible through the Customer Board Rate Development section of this website via the following link: http://www.oregon.gov/DAS/CUB/Pages/ehrs/ratedev.aspx.
  • Attend the December CUB meeting to hear subgroup recommendations and share your opinions about rates with the EHRS CUB. The December CUB meeting will include review and approval of EHRS CUB recommendations for i-Learn and HR Client Agency rates. 
 

EHRS Service Level Agreement

After eight months of work, the CUB in September approved the final Service Level Agreement document for the Enterprise Human Resource Services Division. The SLA includes a service catalog describing each of the services offered by EHRS. It also includes metrics and service level expectations, established jointly between DAS EHRS and customer representatives, to track program performance in the service delivery areas that matter most to customers.

EHRS will publish quarterly performance reports comparing actual performance data against the performance targets agreed upon for each metric. Quarterly reports will include other information such as a description of any performance complaints received in the previous quarter. The first quarterly performance report is scheduled to be published in December 2013.

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Rate Information

Visit the rate development page for information related to 2015-17 rates: http://www.oregon.gov/DAS/CUB/Pages/ehrs/ratedev.aspx.


Current Price List for Enterprise HR Services (pdf)

Charges and user fees published here as included in the Price List of Goods and Services, are aimed at providing state agencies with a starting point for developing 2013-15 agency budgets. According to the budgeting instructions defined by the Office of the CFO, Price List information should be used by each agency to calculate Essential Package 031 and to estimate the cost of policy packages. Price List charges and user fees are subject to change as the budget requests of DAS and other contributing agencies may be altered during the development of the Governor’s Recommended Budget and the Legislatively Adopted Budget.

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Service Level Agreements

Overview >>

  
  
EHRS - Service Level Agreement10/16/2014
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Performance Reports

 Overview >> 
  
collapse Quarter : 2014 Q2. April - June  ‎(1)
2014Q2 EHRS SLA Performance Report
collapse Quarter : 2014 Q1. January - March  ‎(1)
2014Q1 EHRS SLA Performance Report
collapse Quarter : 2013 Q4. October - December  ‎(1)
2013Q4 EHRS SLA Quarterly Performance Report
collapse Quarter : 2013 Q3. July - September  ‎(1)
2013Q3 EHRS SLA Quarterly Performance Report
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Roster

If you have questions regarding the CUB, please feel free to contact any CUB member.

  
  
  
Jean Straight, ChairDepartment of Consumer & Business ServicesJean.M.Straight@state.or.us
Kerri Nelson, Vice-chairDepartment of Environmental QualityKerri.Nelson@state.or.us
Bob BrewOregon Student Access Commissionbob.k.brew@state.or.us
Terrie ChandlerJudicial DepartmentTerrie.J.Chandler@state.or.us
Dacia JohnsonOregon Commission for the Blinddacia.johnson@state.or.us
Jane LeeOregon Department of Transportationjane.s.lee@state.or.us
Cheryl MillerOregon Health AuthorityCheryl.A.Miller@state.or.us
Pam NassDepartment of CorrectionsPamela.Nass@state.or.us
Mitch SweckerDepartment of AviationMitch.T.Swecker@state.or.us
Michelle VanschaickEmployment Relations BoardMichelle.D.Vanschaick@state.or.us
David ZerbeCommunity Colleges and Workforce DevelopmentDavid.Zerbe@state.or.us

 

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More about this Service Enterprise

The Enterprise Human Resource Services team offers DAS and client agencies a variety of HR-related services, operations and systems. With decades of collective experience, they know how to serve state employees and state managers. The EHRS team members have a strong commitment to state government and to each person they serve.
 
 
To learn more about EHRS, visit Enterprise HR Services.

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