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August 2006 - In their seventh annual study, researchers at Brown University’s Taubman Center for Public Policy ranked Texas, New Jersey and Oregon as the three states with the best online government services. The researchers analyzed over 1,500 state sites (an average of 30 per state) for electronic features such as online publications, databases, audio clips, video clips, foreign language content or language translation services, advertisements, premium fees, user payments or fees, disability access, privacy policy, security policy, presence and number of online services, digital signatures, credit card payments, e-mail addresses, comment forms, automatic e-mail updates, Web site personalization, PDA accessibility, and readability level.
Brown University Study, 2006
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