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Introduction

Managed Computing Services provide hosting for mainframe and server-based applications with flexibility and choice to meet the varying needs of state and local government.  All platforms are built using best practice, meet state security standards and are maintained and monitored to ensure a reliable computing experience.  
 
Storage Services provide highly available disk storage for all server platforms. A wide range of storage and backup choices are available for computing platforms and locations.

Data Network Services provide secure and reliable access to data and technology. The redundant network is designed for flexibility to meet federal and state requirements for secure transport of data.  Hosted systems and their private/public data is secured to ensure that they are protected at the state’s highest security standards.

Voice Services offer procurement, installation and management of your voice services. Our services meet all associated state standards, contracts, statutes and administrative rules.

Application Services manage and distribute enterprise shared software solutions to customers across the state network from the central data center. The business model and infrastructure to acquire, support  and maintain enterprise class applications allow all state agencies to share common business applications.

Disaster Recovery Services support business continuity and recovery plans with in-house and contracted disaster recovery locations.

Service Catalog 
The SDC offers a consistent set of services and responsibilities for its customers in order to provide maximum quality, efficiency and value.
 
The Service Catalog contains descriptions of basic support services of centralized and remote infrastructure. The catalog is grouped under five categories— Computing, Network, Storage, Voice, and Security

 

  
 

Customer Resources

Voice TSO Form


Service Catalog (pdf)

 

Service Level Agreement Criteria (pdf)

 Architecture Guidelines for RFPs (pdf) 

 

 

 Employee Info: 

Secrecy Laws Certificate

                     

Commitment to Confidentiality

                          

                       i-9[1].pdf