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Providing IT Services to Government Technology at Work For You
What We Do
Government is big business and government IT leaders are looking for more economical ways to leverage resources.  Increasing demands on services require faster, more secure solutions and the expertise to support them.  Enterprise Technology Services is a fee-for-service provider of information technology services to government agencies that will partner with you to ensure the realization of those operational goals.  We are a customer-centric service provider and service is our business. Our continued success depends on providing the best solutions as efficiently and economically as possible to meet your needs.  Learn more about what we do

 

Green Computing Highlights

  • Data Center built to US Green Building Council LEED Silver standards
  • Marion County EarthWISE Certification
  • Energy trust Oregon
        • PGE SmartGrid Project
  • Air-side econonimizer utilizes cool northwest air
  • 35% reduction in yearly energy costs due to consolidations
  • Energy consumption below 80% capacity

Supporting our Customers
Account Management: When you become and ETS customer, an account manager is assigned as your advocate.  Your account manager is your window into ETS.  Always there when you need that extra big of assistance, your account a manager will ensure that your questions get answered and your issues resolved. 

Service Desk: We provide a 24/7 service desk function for you to report service issues or submit requests for service.  You can submit requests by telephone, our online service support system(S3) or through email.  We recommend that you call the service desk if reporting a service disruption.

Ticket tracking: Our ticket tracking processes keeps you informed by email of your ticket's status and our online service support system (S3) allows you to review your requests at any time.

S3 Online Service Support System:  You can submit and track requests, report and monitor issues, and review our policies and other posted documentation through this access-controlled online system.

 

 
Flexible solutions for your IT needs

We have technology experts providing standard and custom solutions for you. We feature a modern, secure data center. We can host mainframe and server-based applications. We have flexible E-Government and E-Commerce services. We have strict, secure data storage backups. Become an ETS customer and let us be your technology provider. All of this and more with 24/7 x 365 monitoring and support.

Learn More about our solutions

 

State of the Art Data Center

A data center should do more than serve your mission; it should enable it.

Built in 2005, our data center meets the Uptime Institutes Tier III standards, with:
  • 45,500 SF purpose built tier III facility
  • 15,690 SF raised floor
  • Dedicated external power service of 2.5 megawatts via a 600 amp service entry
  • 55 watts per SF power density on the raised floor, with capability to expand to 110 watts
  • 537 kilowatt load, reduced from 1027 kilowatts
  • Dual 1.285 megawatt Caterpillar generators; each capable of supporting our data center indefinitely with guaranteed fuel supply
  • UPS battery system for immediate fail safe
  • HVAC air-side economizers for controlling cooling costs
  • Expansion capabilities for building and power

Need Storage and Backup Services?

High availability storage for all server platforms

We provide a wide range of storage and backup choices with data safeguarding options available. Our services provide highly available disk storage at competitive costs, with skilled staff, and tools to manage and analyze your storage needs.


Applications help needed?

We develop new applications and customized licensed applications to provide high quality business applications on standard technology platforms. Our approach gives you fewer defects, less rework and lower costs over the lifetime of the application.