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Technology Support Center - Audio Conferencing Services
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Article Content
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| Audio & Video Conferencing Services Transition |
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Strategy and Policy Division (EISPD), the State Data Center (SDC) have been working to transition the Audio and Video conferencing services to either an outsource provider or another agency offering these critical services. In November 2010, stakeholders agreed to transition to the Oregon State University (OSU).
The transition of service delivery responsibility to OSU Managed Communications Services (MCS) was completed successfully on 12/31/2010.
Customers should continue to call the same number they currently use to reserve audio or video conferences, 503-378-2135, press option #3, or log into the Video Scheduler http://scheduler.state.or.us/tcreliance/default.asp. The only difference will be the new customer service representative v oice to assist you after the transition is complete. In addition, you may contact OSU for services via email at meetme@ous.edu or via the web at http://meetme.ous.edu.
In addition, to the transitioning to OSU MCS, stakeholders may continue to use statewide contracts through ATT (PA #4124) and iLinc Communications (PA #9782)
ATT Audio and Web Conferencing Services
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The AT&T primary Point of Contact is John LoGreco – (503) 229-3449 or email jlogreco@att.com
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DAS SPO Contract Administrator for the ATT Contract #4124 – Gail L. Carter - (503) 378-5501 - gail.l.carter@state.or.us
iLinc Web and Integrated Audio Conferencing Services
New Pricing Information
If you have questions regarding the transition or need assistance at any time, please don’t hesitate to contact me or Derek Abrams (OSU Managed Communications Services)
Derek Abrams
541-713-3330
Sean McSpaden
503-378-5257
Oregon Deputy State Chief Information Officer
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