| Technology Support Center - Audio Conferencing Services |
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| Current Audio Services |
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The Technology Support Center provides audio conference support and associated services to several public entities and their partners.
TSC charges $28 per port/per month for 24x7 audio conferencing.
- Example: Agency ABC wants to order 10 ports then 10x$28=$280 month
If you would like to set up an account for Audio Conferencing please contact TSC Helpdesk at 503-278-2135. Once your account is setup, you will be able to schedule audio conferences through our on-line scheduling system.
If you just need a one-time conference service, please contact TSC Helpdesk at 503-278-2135 or tsc@state.or.us to check for availability and pricing.
Please have the following information available when calling for service.
How many ports (1 port per phone line)
Signature Authority
Biling Address
Contact Info
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| Future Audio Services |
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DAS is attempting to find a solution that we can standardize on; that provides the functions needed and or wanted. Our goal is to meet the vast majority of customers’ needs, but recognizing that we may not meet them all. The state of Oregon has no single vendor that provides these services and it has been found when we consolidate our needs the cost goes down for all.
The TSC has been tasked with providing a recommendation to DAS EXEC staff on which direction the state of Oregon should go to provide these services. In essence, should the State outsource its volume or should we invest in a single solution and do it ourselves—insource.
To help answer the insource versus outsource question for Audio and Web Conferencing, DAS needs information from our stakeholders. For example:
- What is the volume?
- What are our customers using?
- How are we using these technologies?
- What is future usage?
- What are your business requirements?
If you are interested in Audio & Web Conferencing and would like to be added to the Stakeholders email group please email suzanne.hein@state.or.us You will receive updates on the status of any RFP's, Contracts, and Vendors, and may be asked to provide input.
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