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Operations Division

Policies and Procedures
Acceptable Use
 
Acceptable Use Exception Approval Form (doc)
Acceptable Use Policy (pdf)
 
Telework
 
Telework Policy (pdf)
Telework Application (doc)
 
Change Management
 
Change Management Request Form (doc) 
Change Management Status Spreadsheet (xls) (Requires GovNet login)

Change Management Process (pdf)
DAS Change Request Processing Flowchart (pdf)
 
SDC Change Management Process (doc) 
 
 

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Incident Management
 
Incident Management Overview (pdf)
Incident Management Flowchart (pdf) 


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Problem Management
 
Problem Management Overview (pdf)
Problem Management Flowchart (pdf)
 
 

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Contact Us

Phone: (503) 378-2135
Fax: (503) 378-5543
Mailing Address
Send Us an E-mail

Services, Standards and Processes

Internet Access
PCTV - Video Streams
Purchasing
Remote Access
Standards
Surplus, How to
User Setup & Changes
Video Demo

Policies and Procedures

Acceptable Use
Telework
Change Management
Incident Management
Problem Management
 
Page updated: August 20, 2008

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