| Technology Support Center - Video Conferencing |
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| Video Services |
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Below is a summary of the video/audio conferencing services TSC can provide.
The pricing is based on a 24x7 bus-pass rate of $195/per site per month. This fee allows you to connect up to three cameras per physical location if you have the necessary bandwidth. In addition, there are network rates based on bandwidth used to connect to the state’s network, their may be additional monthly charges. If you have questions regarding this service please email video@state.or.us or call the TSC Helpdesk at 503-378-2135
Video Conferencing Services:
- Support for Video & Audio Conferencing that are interactive or non-interactive depending on customer needs
- 7am-5pm Help Desk Support with after-hour support on an on-call basis, as well as special request support
- Online scheduler to schedule video & audio conference reservations
- Bridging/connecting point to point conferences via IP & ISDN connections
- Bridging/connecting multipoint conferences that include IP, ISDN & audio connections
- Support for ISDN inbound calls (up to 6 channels)
- Support for dialing outbound ISDN calls (up to 6 channels & fees apply)
- Assistance with Streaming Video Conferencing real-time to web-site for real-time view for those customers who do not have video conferencing equipment
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| Getting Started with Video Conferencing |
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I HAVE VIDEO EQUIPMENT
If you already have equipment in place and would like to use TSC Video Services, please complete the account set up form and fax to TSC Helpdesk.
Conferencing Account Setup Form
If you need assistance completing this form please contact the TSC Helpdesk at 503-378-2135 option 3.
I DO NOT HAVE VIDEO EQUIPMENT
If you do not have Video equipment and want more information on how to get started, please contact the TSC Helpdesk at 503-378-2135 option 3.
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| Audio/Video/Web Project |
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The TSC has been tasked with providing a recommendation to DAS EXEC staff on which direction the state of Oregon should go to provide these services. In essence, should the State outsource its volume or should we invest in a single solution and do it ourselves—insource.
To help answer the insource versus outsource question for Video, Audio and Web Conferencing, DAS needs information from our stakeholders. For example:
- What is the volume?
- What are our customers using?
- How are we using these technologies?
- What is future usage?
- What are your business requirements?
Click Here to learn more about this project.
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| Video Conferencing Protocol Information |
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H.323 is an umbrella Recommendation from the ITU Telecommunication Standardization Sector (ITU-T) that defines the protocols to provide audio-visual communication sessions on any packet network. The H.323 standard addresses call signaling and control, multimedia transport and control, and bandwidth control for point-to-point and multi-point conferences.[1]
It is widely implemented by voice and videoconferencing equipment manufacturers, is used within various Internet real-time applications such as GnuGK and NetMeeting and is widely deployed worldwide by service providers and enterprises for both voice and video services over Internet Protocol (IP) networks.
It is a part of the ITU-T H.32x series of protocols, which also address multimedia communications over Integrated Services Digital Network (ISDN), Public Switched Telephone Network (PSTN) or Signaling System 7 (SS7), and 3G mobile networks.
H.323 Call Signaling is based on the ITU-T Recommendation Q.931 protocol and is suited for transmitting calls across networks using a mixture of IP, PSTN, ISDN, and QSIG over ISDN. A call model, similar to the ISDN call model, eases the introduction of IP telephony into existing networks of ISDN-based PBX systems, including transitions to IP-based Private Branch eXchanges (PBXs).
Within the context of H.323, an IP-based PBX might be an H.323 Gatekeeper or other call control element that provides service to telephones or videophones. Such a device may provide or facilitate both basic services and supplementary services, such as call transfer, park, pick-up, and hold.
While H.323 excels at providing basic telephony functionality and interoperability, H.323’s strength lies in multimedia communication functionality designed specifically for IP networks.
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