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Public Employees’ Benefit Board May 2014
PEBB Home    HEM & Wellness    2014 Benefits    Plan Contacts
Free! Wellness at Work Webinar, May 20
Learn to incorporate wellness where you spend so much of your time
During long work days filled with competing commitments and high stress, it can be difficult to achieve wellness goals. This free Wellness at Work webinar from Cascade Centers, our EAP, covers why wellness at work is important, tips on how to achieve wellness goals during your workday, and ideas to increase motivation. Scheduled for 11a.m  PDT, May 20. (Please check with your supervisor on use of time.)
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doctors with child
Join a team for better health
Hook up at work or home through Healthy Team Healthy U

Members who've completed the 12-week Healthy Team Healthy U program are already reporting positive results –  improved diet, lower stress and fewer sick days. If you signed up but haven’t started yet, look for a “Get Started” reminder soon from program provider Odyssey Science Innovations. If you're ready to start or join a team, learn more now:
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Know the right moves to reduce home-buying stress
Your biggest  purchase shouldn't be your biggest headache

In today's changing real estate and mortgage markets, do you know how to make the right housing choices for you and your family?  Participate in "I Want to Buy a House," an online learning opportunity from Cascade Centers EAP, scheduled for noon on May 13, with more to follow. (Please check with your supervisor on use of time.)
Learn more ››
Doctor advising patient
We're fixing an error on alternative care
We apologize if it affected your claims payment

If you access spinal manipulation or acupuncture services as a member of Providence Choice or the PEBB Statewide Plan, you may have noticed a change to your portion of the costs for alternative care services this year. We also noticed.
We reviewed the situation and have a better understanding of what happened:
  1. As a result of section 2706 in the Affordable Care Act - the provider nondiscrimination requirement - we needed to change the way claims for alternative care services were administered beginning Jan.1, 2014.
  2. The change affected some members; they were billed more than expected for certain spinal manipulation and acupuncture services received from out-of-network providers.

This was not our intention.

We're working with Providence to make sure that members are billed based on our intended plan design for spinal manipulation and acupuncture in 2014.

With this better understanding, we're asking Providence to re-process claims from out-of-network providers who provide manual therapy services in conjunction with visits for spinal manipulation and acupuncture services.

This may take a little time, as reprocessing these claims must be a manual process. Thank you in advance for your patience.

We encourage you to continue using your benefits wisely; they're designed to keep you well. Keep in mind that using in-network providers offers not only quality care but also affordable care. For spinal manipulation and acupuncture providers, visit http://ProvidenceHealthPlan.com/provider_directory to find an in-network (ASH) provider.

We are sorry for any inconvenience this has caused members. If you have a question about a claim for alternative care, please call Providence Customer Service at 1-800-423-9470.