If you’re struggling with a work or family issue, free confidential help is just a call away to (800) 433-2320. PEBB contracts with Cascade Centers
, Inc., to offer EAP services to agencies and employees. Cascade Centers
provides professional counselors can guide you over the phone or in office visits. They’ll listen to you, help you sort things out and then work with you on a plan to set things straight. If needed, they can refer you to a provider in your medical plan.
All your contact with Cascade, from the first call to resolution, is private and confidential. No information about you goes back to your employer or PEBB.
Talking with an EAP professional can help you deal with such home or workplace issues as:
- Marital or premarital problems
- Divorce or separation
- Alcohol or drug abuse
- Gambling addiction
- Parent-child relationship
- Physical or sexual abuse
- Behavioral disorders
- Interpersonal relations
- Stress and anxiety
It takes just a phone call to access the EAP:
Portland (503) 639-3009
Salem (503) 588-0777
Toll Free (800) 433-2320 List of agencies and number
of contracted, confidential counseling sessions per issue.
Any request for information about the EAP and your use of the EAP is confidential. Without your express written permission, no one will know, except in such rare circumstances as abuse or danger of harm to self or others.
You, your spouse or domestic partner, and other eligible dependents may access the benefit individually or together. Your family members will also receive the same level of confidentiality.
Cascade Centers provides PEBB only summary reports that do not identify anyone who has accessed the program. Reports include such things as the number of people seen for stress, depression, work issues and family problems, and how many people were employees or family members. They help Cascade Centers and PEBB plan screenings and education programs that meet PEBB member needs.
Cascade Centers’ professionals have advanced degrees in counseling, social work or psychology. They are all licensed practitioners.