Q
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I signed up for the HEM program and completed the health assessment as scheduled, so why am I slated for a deduction from my pay? |
A
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If there's an error in the record of your HEM participation, you can take action to correct it. Pease send the following information to PEBB: a completed PEBB Appeal form (click here to download the form) and a copy of confirmation from your plan's website showing that you completed the health assessment as scheduled.
PEBB will use the information to work with your plan to correct any discrepancy within 30 days of receipt of your form and confirmation print out. |
Q
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Why am I slated for a HEM deduction when my health plan website shows I completed my assessment as scheduled? |
A
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If you cover a spouse or domestic partner, the first thing to check is if that individual also completed the assessment as scheduled. If you both completed the assessment as scheduled, please follow the appeal process outlined above. |
Q
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How much is the monthly deduction for a single HEM participant who didn't complete the HEM health assessment as scheduled? |
A
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The monthly deduction amount for an individual who signed up for HEM didn't complete the health assessment as scheduled is $17.50. |
Q
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How much is the monthly deduction be for a couple that signed up for HEM when one of the participants didn't complete the HEM health assessment as scheduled? |
A
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The monthly deduction amount when one individual in a covered couple that signed up for HEM didn't complete the health assessment as scheduled is $17.50.
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Q
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How much is the monthly deduction for a couple that signed up for HEM when both of the participants didn't complete the HEM health assessment as scheduled? |
A
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The monthly deduction amount when both individuals in a couple that signed up for HEM didn't complete the HEM health assessment as schedule is $17.50 per individual for a total of $35. |
Q
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How do I get a copy of confirmation from my plan's website showing that I completed the HEM health assessment as scheduled? |
A
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If you're in a Providence-administered plan:
Log in to your account at https://myprovidence.healthtrioconnect.com/app/index.page. Select “view your health assessment results,” scroll to the bottom of your results page and click “continue.” Print the page.
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| Q |
Where do I send the appeal form and copy of confirmation that I completed the HEM health assessment as scheduled? |
| A |
Send the form and confirmation to PEBB by fax, mail or email. Fax: 503-373-1654. Mail: PEBB, 1225 Ferry St SE, Ste B, Salem, OR 97301. Email: inquiries.pebb@state.or.us. |
| Q |
If I appeal and the appeal is approved after the deduction has been taken, will the amount be refunded to me? |
| A |
If the appeal is approved and payroll adjustments need to be made, PEBB will work with your payroll to resolve any issues. |