The Department of Administrative Services Information Technology (IT) program is responsible for managing the deployment, monitoring, maintenance, development, upgrade and support of DAS IT systems including PCs, operating systems, applications and associated hardware.
In addition to serving the internal IT needs of DAS, the DAS IT program supports the IT needs of a variety of agencies, boards and commissions.
The program consists of three units:
- The Technology Support Center (TSC) provides its customers with a centralized point of contact for responsive IT services support. The TSC help desk is committed to efficiently and effectively helping its customers and proactively identifying and solving problems in a teamwork environment.
- The Application Development team creates and maintains critical database systems in use across state government for a variety of agency business needs.
- A program support team provides project management, analysis and administrative expertise to the program.
The DAS Chief Information Officer leads the DAS IT program, which is one of several programs of the Office of the Chief Operating Officer (also called the DAS Director's Office). While maintaining an internal focus on DAS and client agency needs, DAS IT works closely with its enterprise partners in the Office of the State CIO