Text Size:   A+ A- A   •   Text Only
Find     
State Procurement Office

ORPIN Frequently Asked Questions
How can I get more information about an opportunity on ORPIN?
 
The ORPIN site acts as a “Bulletin Board” for opportunities and notices. Our support desk does not have information about individual postings. Please contact the  “Issued By” Contact shown on the opportunity document. They will be able to assist you with any questions or concerns you may have.
 

I have forgotten my User Name or Password
 
On the “Login to ORPIN” page there is a feature with the link “I forgot my password”.  This feature will send two emails to the email address that is registered: One with the user name and another with your new (Temporary) password. You will be required to change this password to a permanent one upon login.
 

What is "eBidding" and am I required to use it?
 
EBidding is the ability to respond electronically to bids directly in the ORPIN system (As an alternative to submitting a traditional bid such as; hand delivery, email, or fax when allowed).
 
Note: You do not need to be authorized to eBid to participate in most of the opportunities in ORPIN. However, if you wish to participate in eBidding you must complete the ORPIN authentication application.  The authentication application can be found by registering in ORPIN or logging into ORPIN and following the path to My Profile and Registration Summary.
Under Registration Summary you can download an authentication application.

I started my registration but was interrupted: Need I start over?
 
No, once you have created a User ID and Password the system saves any information you have completed in your registration. You may pickup where you left off by logging in with your created ID. It is not lost.
 

I received a Bad Referer error while using ORPIN
 
“You have accessed this page through an invalid referer. This activity has been logged.”
 
“Bad Referer” is the technical term that means the system lost communication with your ORPIN session. This often occurs when using the forward or back keys on your browser rather than the buttons that ORPIN provides; Accessing ORPIN through a bad link; Or your cookie settings may be too restrictive.
 
When this happens you will need to close all your browser windows, then open your browser again and go to the ORPIN home page. Once there, create a favorite (this is the page to link to) and you should be able to login successfully now.

If the problem persists you may have trouble with your cookie settings. To adjust your cookie settings in Internet Explorer:
Click (top of your browser) Tools>Internet Options>Privacy, then click on the “sites” button.
 
Enter the following two entries and follow each with the “Allow ” button: Http://ORPIN.oregon.gov and Http://www.oregon.gov. If this does not solve the problem please call our help desk for additional assistance at (503) 378-4642.

I can not locate my product or service while registering
 
The product/service database is based on the NIGP Code platform. There are over 5000 entries for this code. Our experience has been that most products/services are covered somewhere in the code.
 
Try using the “Find” feature. Start by entering only one word, the most unique word is best. Then look through the results to find the closest match. You may select multiple product/service categories.
In the event that you do not find an appropriate category, choose the best available match and finish your registration. Then send us an email with your suggestion for a new category.
 
Your product/service category selection is used for the “browse opportunities by product/service” functions, as well as for Premium email notices. It does not impact any of the other Browse Opportunity functions. If you would like assistance choosing your products or services please call our helpdesk at (503) 378-4642.
 

When I press "Pay online" nothing happens
 
This is usually caused by a “pop-up blocker”. You must disable the blocker for the transaction to finish. There are instructions on how to disable several common “pop-up blockers” on the ORPIN Welcome page. If you need assistance please call our help desk at (503) 378-4642
 

How can I add more than one user for my company?
 
There is a feature that in the Menu called "Users" that will allow the primary account holder to add employees or company representatives to their company account. Please call our help desk at (503) 378-4642 if you need assistance.
 

If I have multiple users can each have their own login?
 
Yes, once you add a user they can log in under their own account and complete their individual product/service profile. Note that each user account that wishes to use premium services (e-mail notification of new opportunities, etc) must pay for the service seperately. Premium service is not shared between accounts.