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Transformation

  • Transformation at DAS
    images of the state of Oregon
    The Department of Administrative Services embarked on a transformation initiative in late 2009 to visibly and measurably transform the agency so that it can effectively and efficiently meet the policy and service needs of its stakeholders and customers. Elements of the transformation included implementing a new management system and an entrepreneurial management business model, and establishing customer boards to guide and oversee DAS' service delivery.
News Transforming DAS
 
The documents linked below will help customers and stakeholders visualize the changes under way as DAS works to implement the entrepreneurial management business model, a management system, and other aspects of transformation.
 
 
DAS is working to maximize its value to customer agencies and the people of Oregon by implementing an entrepreneurial management business model and using tools that contribute to continuous improvement. Some of these tools include a data-based management system with a regular measurement component (quarterly target reviews) and course corrections (fundamental improvement plans). Other tools include daily work-team "huddles" and efforts to "lean" processes. DAS employees are working to systematically eliminate waste, improve quality, and increase customer satisfaction.

Entrepreneurial Management
See the links in the "News" section at left for information about the implementation of entrepreneurial management at DAS -- a new business model effective July 1, 2012.