| Post Code: D720 | |
| Announcement Number: LEDA9000 | |
| Classification Number: C1483 | |
| Open: 01/2/2009 | |
| Close: 01/16/2009 | |
| Location: Salem | |
| Availability: Full Time | |
The State Data Center, housed within the Department of Administrative Services (DAS), is seeking to fill an ISS3 position with the Operations Sections located in Salem. The purpose of this recruitment is to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur. This position is represented by the Service Employees International Union (SEIU)/Oregon Public Employees Union (OPEU). The State Data Center (SDC) is an enterprise shared services organization which develops and operates the state’s computing and network infrastructure. The SDC’s mission is to enable and support the business goals and objectives of its customers by providing high quality, cost-effective computing and networking services. The Operations team is a 24x7x365 group that manages all day-to-day operations of the State Data Center (SDC). They have ultimate responsibility for ensuring that the day-to-day activities are performed with the appropriate controls, priority, and according to established procedures. TO QUALIFY Your PD100 application form and cover letter will be reviewed to verify that you meet the qualifications stated in this section. To receive credit your application form and cover letter must clearly show that you have:
NOTE: Employment will be contingent upon the outcome of a criminal records check which will require fingerprints (FBI & LEDS check). Any history of criminal activity will be reviewed and could result in the withdrawal of the offer or termination of employment. DESIRED ATTRIBUTES To successfully meet the challenges of this position, ideal candidates should have work experience demonstrating the following:
DUTIES AND RESPONSIBILITIES The primary purpose of this position is to monitor, maintain and provide technical, production and inventory support for the State Data Center’s computer systems. Major duties include but are not limited to the following: Customer Assistance: Diagnose user problems; prioritize fixes and consider the impact of errors and changes. Resolve server connectivity issues; reload routers, research recurring and widespread problems. Analyze error codes and diagnostic messages using appropriate tools in a mixed environment; replace cards and perform minor physical repairs. Conduct operating systems and production issue training. Perform data analysis, reporting and extract information in a mixed data environment. Troubleshoot problems reported by IS Staff. Operations: Schedule jobs for Mainframe and I-Series platforms, adjusting work flow in order to control traffic and volume. Troubleshoot and install multiple operating systems. Install new and upgraded technology; create connections in a mixed environment. Manage inventory to ensure adequate levels for production needs. Create request for proposals for items not on contract; perform as the data base quality control specialist. Perform production svs functions; set up, schedule, calculate and verify date parameters and requirements; correct and edit for the final process prior to job execution. Construction: Assess the need for technology new to the state and perform routine projects. Evaluate minor compatibility issues. Evaluate and recommend hardware options and assist in major upgrades and communication with multiple vendors. Establish standards and precedents. Consult with vendors on problem resolution and performs inventory management. WORKING CONDITIONS Normal office environment working at a computer terminal around noisy machinery in a consistently air conditioned area (68-72 degrees) and includes managing projects with conflicting requirements and tight deadlines. Business needs may require working irregular hours (24/7, weekends, evenings, holidays) and travel for job related purposes. May require reassignment to one of three shifts (days, swing or graveyard). Requires frequent lifting of 20-55 lbs. boxes with considerable bending and stretching. BENEFITS The Department of Administrative Services provides an excellent benefit and compensation package which can be viewed at State of Oregon Benefits. HOW TO APPLY Interested persons are asked to submit the following:
DAS Employee Services 155 Cottage Street NE U130 Salem, OR 97301-3974 FAX (503) 378-6879 OR e-mail your completed materials to: DASemployeeservices.apps@das.state.or.us NOTE: The Department of Administrative Services does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Justice form I-9, confirming authorization to work in the United States. The Department of Administrative Services is an equal opportunity, affirmative action employer committed to a diverse work place. {10700} | |
