OIW

​Finding an attorney

Although the Ombudsman can provide information about the workers’ compensation claim process and can contact the insurer to help resolve some issues, we cannot give you legal advice.

We encourage you to seek legal help if:

  • The insurer denies your claim and you are thinking of appealing. 
  • You are considering a claim settlement.
  • You have a dispute that may result in a loss or reduction of your benefits. 

You may want to consult with an attorney who specializes in workers’ compensation. You can find an attorney for a free consultation through the Yellow Pages or online. You also can contact the Oregon State Bar Lawyer Referral Service at 503-684-3763, 800-452-7636 (toll-free), or http://www.oregonstatebar.org.​

Note: The $35 referral fee does not apply to workers’ compensation cases.

Attorney fees

If you get an attorney, you do not have to pay attorney fees. However, you may have to pay some costs  (costs for records, fees for experts/witnesses, etc.). The insurer will reimburse these costs up to a maximum amount only if you win your case.

The attorney receives no attorney fee unless he or she successfully gets the insurer to accept a denied claim or gets an increase in your compensation. If the attorney successfully gets a denied claim accepted, the insurer pays the attorney’s fee. If the attorney gets an increase in your compensation, the attorney’s fee may be paid from that increase in compensation. Ask your attorney about the payment of attorney fees and other costs at your consultation.​​​

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The Ombudsman for Injured Workers is transferring to a new phone system on Aug. 23. If you are having trouble reaching the office by phone, email oiw.questions@oregon.gov.

Contact us:

503-378-3351
800-927-1271 (toll-free)
oiw.questions@oregon.gov​​