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About us
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Article Content
| Our mission, focus and values
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Our mission: To protect and serve Oregon's consumers and workers while supporting a positive business climate.DCBS is Oregon’s largest business regulatory and consumer protection agency. The department focuses on the following areas:
 - Safe workplaces
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Safe and efficient buildings
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Sound financial systems
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Protection for consumers of financial products
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Availability of safe, affordable financial and insurance products
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Affordable and available workers’ compensation benefits
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Education for consumers, workers, and businesses
Click on the booklet to the right for a detailed description of DCBS regulatory and consumer protection practices and contact information for each division.What we value:- A commitment to public service
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Integrity, expertise, and personal responsibility
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Collaborative, creative efforts to find solutions
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Effectiveness and accountability in our people and our programs
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Excellent customer service
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Effective communication
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Respect for the diverse community of DCBS and Oregon
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A positive business climate
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| Strategies to achieve our goals |
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Actively work with stakeholders and customers to seek input and solve problems
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Focus efforts on improving outcomes for consumers and workers
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Structure regulatory programs to impose the minimum burden on regulated businesses consistent with achieving the desired outcomes
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Promote choices and access for Oregon consumers and businesses by supporting the success of industries in the economic sectors we regulate
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Use a combination of regulation, enforcement, education, consultation, or direct service delivery to achieve results
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Use technology and other tools to exchange information easily and conduct business
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Measure programs and approaches for results and look for improvement
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Improve cost-effectiveness and ensure services provide value to consumers, workers, and businesses
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