Do you have an insurance question or complaint? We're here to help.
Insurance can be complicated, and getting the answers you need can sometimes be frustrating. That is why the Division of Financial Regulation has a dedicated team of consumer advocates who are here to help, free of charge.
As advocates, we cannot force insurance companies to pay claims or provide you with legal advice, but we can help you understand your rights as a consumer. We will listen to your problem and look into your concerns. If needed, we can mediate misunderstandings and work on your behalf to resolve issues. Most importantly, we can help you get the clarity you need. While the timing depends on the type of complaint, most are resolved within 60 days.
The Division of Financial Regulation responds to more than 15,000 consumer insurance inquires a year – and we are ready to help you. Call or click to get connected today.
Call 1-888-877-4894 (toll-free) or email firstname.lastname@example.org.
Watch video to learn more.