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Complaint data

The Insurance Division helps thousands of consumers with insurance questions and complaints each year. In 2013, we recovered approximately $1.1 million in benefits for consumers who contacted our office.

Although individual consumer complaints are confidential, we annually publish a report on the number of complaints by insurer. Most complaints involve disputes about claims processing and benefits.

Our insurance experts can help you interpret this data.

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1-888-877-4894

cp.ins@state.or.us

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