Complaint forms​

If you have problems with an insurance company or agent, complete a complaint form so we can look into the situation. 

We are not attorneys and cannot act as your legal representative. However, we can determine whether the company or agent is following insurance laws and your policy. Results vary from explaining a situation to getting a claim paid. 

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Medical providers​

If you have an issue with:
  • One insurer and multiple patients: Contact our office for directions. 1-888-877-4894.
  • In-network providers: Contact your provider relations representative first. If you cannot resolve the problem, complete the complaint form.
  • Out-of-network providers: Complete the complaint form.

What happens once I file​ complaint? 

Learn more here.​​​​​​​​​

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Talk to an insurance expert

Call: 1-888-877-4894
Email: cp.ins@state.or.us

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