Get help

Complaint forms

If you have problems with an insurance company or agent, complete a complaint form so we can look into the situation. 

We are not attorneys and cannot act as your legal representative. However, we can determine whether the company or agent is following insurance laws and your policy. Results vary from explaining a situation to getting a claim paid.

What happens once I file complaint?

Learn more here.

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Medical providers

If you have an issue with:
  • One insurer and multiple patients: Contact our office for directions. 1-888-877-4894.
  • In-network providers: Contact your provider relations representative first. If you cannot resolve the problem, complete the complaint form.
  • Out-of-network providers: Complete the complaint form.
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GET THE HELP YOU NEED

1-888-877-4894

cp.ins@state.or.us

Connect with an insurance expert.

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