Counselor

Using your SHIP Identification to reach the Medicare Helpline

You may be able to eliminate a long wait and get to a knowledgeable Medicare customer service representative by getting an identification number that allows you to use a system created to link volunteers to Medicare representatives.

These pages describe how to get and use this identification to help your clients get answers to their Medicare questions.

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Medicare help

Call statewide office:

1-800-722-4134 (toll-free)

Find help near you:

Oregon counseling sites

Contact us:

SHIBA contact form

Medicare:

1-800-633-4227 (toll-free), 24 hours a day, seven days a week

Medicare.gov

Other key links:

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