We appreciate all the work our volunteers do in their communities. If you have had contact with one of our volunteers and would like to recognize them here for exceptional work, fill out the form below and we will include them on this page.

Date: 8/11/2015
Praise given by: Pamela Teague
Volunteer name: Angela Dillon
County: Jackson

I was so impressed with Angela at the Senior Center in Ashland Oregon that I wanted to make sure she was acknowledged! I had two meetings with Angela. She was attentive, respectful and compassionate- and has a gentle, sweet sense of humor. I felt she made sure that my own personal situation was heard and understood. We discussed options for my upcoming Medicare and secondary ins and she gave me written information to follow up to help find the best fit for me. We made a apt to follow up after I contacted Senior Services, etc. I came to the second apt knowing what I wanted based on our detailed discussion and the resources I had called. Angela was efficient, got me enrolled and made sure I understood my selections, etc. I not only learned so much, got taken care of, but felt she was a friend that cared about me and my future. As a result of my contact with Angela, I am interested in becoming a Shiba volunteer myself when my life settles down a bit. I have told 3 friends about Shiba and Angela that will be going on Medicare soon. Thank You Shiba and Angela for your excellent information and care! Respectfully Pamela Teague


Date: 6/30/2015
Praise given by: Jodine Sampson
Volunteer name: Arvin Hille
County: Clackamas

Thank you Arv for all your hard work assisting clients, taking the lead assisting other SHIBA counselors and the continued outreach and education he delivers in the community. He's such a tremendous asset to SHIBA. Most recently he received praise from for a presentation to the DHS eligibility team in Clackamas County. They said "they found the presentation very helpful; people were especially appreciative of SHIBA’s willingness to help our clients with the Medicare Choice counseling piece."


Date: 6/22/2015
Praise given by: Betty Surrat
Volunteer name: Frank Arndt
County: Clackamas

Thank you Frank for all your help. Also to SHIBA for answering the phones.


Date: 1/14/2015
Praise given by: Marilyn Holler
Volunteer name: John Sundell
County: Crook

John is so helpful, he listened to all of my questions and gave me good advice. I called in the fall because I was getting ready to retire, he said it was too soon for me to talk about my options. A few days ago he called me out of the blue and we discussed my options. It was unexpected and welcomed. It is amazing that he is a volunteer. He is very knowledgeable.


Date: 11/6/2014
Praise given by: Teresa Cowles
Volunteer name: Ann Locke
County: Washington

This is an absolutely invaluable service. Anne spent a considerable amount of time with me answering questions I had from the Medicare website and navigating the book that the state publishes about Medicare programs. This really helped me clarify my needs and make a decision. Bravo Oregon for doing this and Brava Anne for her expertise, patience and caring for seniors


Date: 7/2/13
Name: Kathy Thomas
Volunteer name: Sally Peatow
County: Umatilla

Sally recently volunteered to take on the coordinator's position and already we have seem positive changes. She is especially dedicated to providing quality service and really cares about our clients...and our volunteers. Thank you Sally.


Date: 7/3/13
Name: Debbie Mode
Volunteer name: Judy Riggs
County: Linn

Judy Riggs has been a tremendous help in Linn County. Judy's regular counseling location is Albany – due to gaps in coverage in the county she has been willing to travel to Lebanon and Sweet Home and help clients in those areas also. I really appreciate her taking the extra time and incurring the expense to travel to the outlying regions. She is an excellent team player.


Date: 7/9/13
Name: Pam Cooper
Volunteer name: Bill Newell
County: Jackson

Very good at explaining all the components of Medicare!


Date: 7/15/13
Name: Frances Grimshaw
Volunteer name: Pat Zimmerman
County: Columbia

Pat has helped me beyond belief. I was told a long time ago that I did not qualify for extra help and talking with Pat (via phone) she informed me other wise. She has helped me to understand how much help there really is and to get me started how to fill out the forms etc. I still have to call her from time to time for advice or something I have forgotten. (Which happens a lot) I'm so thankful to have her as a counselor and to know that if I ever need any assistance with anything that have Pat to rely on. A gold star goes to this lady!


Date: 8/20/13
Name: Carol Burks
Volunteer name: All Volunteers I have spoke with
County: All

Every volunteer I have spoke with has been amazing! I always hear good things about you from prospective members. Keep up the great work!


Date: 10/31/13
Name: Sam Likens
Volunteer name: Bill Schnautz
County: Douglas

Bill has become such a strong resource for his fellow team members. I appreciate his patience and generosity of time and spirit.

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Medicare help

Call statewide office:

1-800-722-4134 (toll-free)

Find help near you:

Oregon counseling sites

Contact us:

SHIBA contact form

Medicare:

1-800-633-4227 (toll-free), 24 hours a day, seven days a week

Medicare.gov

Other key links:

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