Three-part training

Training to become a SHIBA volunteer has three parts:

  1. Self-study
  2. Internship
  3. In-person classes

Training modules: For new or experienced volunteers

Training modules can be used by new volunteers or by experienced volunteers for their annual recertification.

New volunteers start with the core trainings. Recertification can be done by revisiting the core training or taking the intermediate trainings. Check with your local office for other options for recertification.

Training steps

  • Once you are a SHIBA volunteer-in-training, your coordinator will send your email address to Dawn. Dawn will send you an email with the login information to our online training website.
  • Complete each module with a score of at least 80 percent to move to the next training module.
  • Once you pass all the online training modules, your coordinator will set up at least 10 hours of internship under the guidance of a certified volunteer.
  • Once you complete your internship, you are a certified SHIBA volunteer. You will receive a certificate, name badge, and business cards.

You will work directly under a SHIBA coordinator and must help clients and to attend two-hour volunteer meetings every other month.



Contact your local coordinator or

Dawn Shaw