About DHS

The mission of the Department of Human Services (DHS) is to help Oregonians in their own communities achieve safety, well-being and independence through services that protect, empower, respect choice and preserve dignity. DHS is responsible for the care of some of Oregon’s most vulnerable citizens – children, youth, families, older adults and people with physical, intellectual and developmental disabilities. DHS is also responsible for serving Oregonians at times when they are most in need – when they have experienced abuse, when they are hungry, when they are homeless.

The agency works to achieve the following goals:

  • Every Oregon child and youth in our care deserves to grow up safely;
  • Every Oregon adult deserves to live in safety – free from abuse, neglect and financial exploitation;
  • Every Oregonian has their basic needs secured, to live as independently as possible – with dignity, choice and self-determination;
  • Every Oregonian can work to the best of their abilities to contribute to their family and their community; and
  • All Oregonians deserve efficient and effective services from DHS

To ensure we make progress in meeting those goals, DHS is using a management system structure that articulates the mission and shared vision of the agency, identifies the strategies to help us get there, and highlights the things we measure to show progress as well as opportunities for improvement.

Agency leadership meets quarterly to discuss the measures and identify actions we will take to make improvements on behalf of those we serve. It’s an ongoing process to ensure we measure the right things and take appropriate action.