What is a course administrator and who can attend training?
A course administrator can
- Add courses to iLearn
- Enroll students in courses
- Mark attendance, and other administrative functions.
Course administrator training is for DHS|OHA employees only. All training sessions are available in iLearn. To register for a classroom session, go to: http://go.usa.gov/xKz8w
For our remote Course Administrators, sessions will be offered through NetLink. To register, go to: http://go.usa.gov/xKz8T
What is the most current version of the Course Administrator guide?
What is the most current version of the eLearning Administrator Manual?
What is the most current guide for Instructors?
How do I access and work with reports in iLearn?
What is the most recent version of the Protocols document?
Where can I test my iLearn courses before putting them into the iLearn production site?
Where are the templates for training announcements and space available messages?
The following templates are available for use in marketing courses to staff and partners. Please use the logo and marketing tools to distinguish courses in the Learning Center from courses in iLearnOregon.
Space Available template: iLo_spaceAvailable_v2.docx
Logo for migration: iLO-graphic3-teal.jpg
Where is the template for partner instructions?
This updated iLearn template is effective 2-16-18. To download, right click on the link and save: Partner Instruction Template 2-5-18.docx
NOTE: All existing partner instructions on this website have already been updated.
Use the template for partner instructions as an attachment with your marketing messages. The most up-to-date version is located here. You’re welcome to use parts of it or the whole document.
How soon will we be able to start uploading online courses?
As soon as you complete the Course Administrator training, you will have access to add and update SCORM courses.
How do I upload online courses to iLearn? Once they're uploaded, how do I update them?
See the earlier FAQ for a link to the latest eLearning Manual.
Can we upload PDFs directly to iLearnOregon?
Yes, PDFs can be loaded as documents into iLearnOregon. Learners would search for it in the Learning Catalog. A PDF can be bundled in a curriculum with the course.
What types of notifications can I send to students?
Where is the iLearnOregon test site (or “sandbox”)?
What is the SCORM debugger window? Why does it pop up when I’m accessing an eLearning module in the test site?
The SCORM debugger is a tool you can use to find out if there are any issues with your course communicating with iLearnOregon. The window is only available in the test site. It launches in the background while you launch and complete a course. We recommend using the window in tandem with scormcloud.com when testing a course and resolving SCORM issues.
Why can't I upload my eLearning course?
It could be several reasons. Among them:
1) Your computer has a wireless internet connection. Try using a computer with a hard-wired connection.
2) Your zipped course file is located on a network drive. Copy the course to your desktop, then upload it. (BTW, make sure to zip the course file within the development software, like Captivate or Articulate.)
3) Your course file is too large. As a best practice, limit the size of your published course to 40MB - 60MB. Although iLearn will accept much larger courses (up to 300MB), you may not be able to upload them and many end users won't be able to see them. See the section, "How to reduce online course size," in the iLearn eLearning Manual (available in this FAQ section).
To check for errors in your course, run it through SCORM Cloud before you publish. If you can't access SCORM Cloud on your computer, contact your IT specialist.
Why do I get a blank white window when I try to open my online course?
You need to make changes to the course settings. In iLearn, select Administration > SCORM 1.2. Search for your course, click the title, then click Manage. Click the Check Out tab, then the Course Settings tab. Uncheck "Display Page Header" and "Display Table of Contents." Check "Hide Course Table of Contents When SCO is Accessed" and "Automatically Open First SCO."
For detailed instructions, see the iLearnOregon eLearning Manual (located in this FAQ section).
Why is Responsibilities blinking?
This happens when you have course admin permissions but aren’t currently added as an instructor. Please email firstname.lastname@example.org to have this fixed.
How do I add a Powtoon video course to iLearn?
How do I create a virtual class or webinar in iLearn?
See the iLearn Course Administrator Manual at the beginning of this FAQ section.
My online courses are on YouTube and other web sites, so they're General Courses in iLearn. After I add the link and activate the course, I can't access it and get a permissions error. What's going on?
A migrated General Course will not work if you add a course file or link to it. Instead, you’ll need to make sure your migrated General Courses are inactive and create new ones.
These inactive courses serve as placeholders on transcripts from the Learning Center. They ensure users get credit for online General Courses they've already taken.