Process once decision is made
When ODDS agrees with your request ODDS will contact you and your Service Coordinator or Personal Agent with a letter to tell you the decision. Your Services Coordinator or Personal Agent can help you get the service or item added to your ISP. Your Services Coordinator or Personal Agent can help you start the process to receive the item or service.
When ODDS disagrees with your request ODDS will contact you and your Service Coordinator or Personal Agent to tell you the decision. If ODDS disagrees and that disagreement means the item or service is being:
ODDS will send you a Notification of Planned Action (SDS0947). The Notification of Planned Action will tell you:
- What service is being denied, reduced, suspended, or terminated
- The date the action will take effect
- The reason for the action
- What Oregon Administrative Rule applies to the decision
If you disagree with the decision in the Notification of Planned Action you can request a hearing.