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Tools & resources
 Cultural Competency tools for managers
Books
Book list, 03/2008 - (PDF)
The Art of Connecting: How to Overcome Differences and Communicate Effectively with Anyone, by Claire Raines, Lara Ewing. Excellent book for all.
The Art of Crossing Cultures, Craig Storti. How to encounter a new culture head-on and succeed.
Basic Concepts of Intercultural Communication, Milton J. Bennett, Editor. Collection of great essays giving a variety of aspects related to improving intercultural communications.
Deaf In America, Carol Padden and Tom Humphries. Access to a certain cultural history, the culture of deaf people in America.
Differences That Work, Mary Gentile, R. Roosevelt Thomas, Jr. Organizational excellence through diversity.
Generations at Work, Ron Zemke, Claire Raines, Bob Filipczak. Managing the clash of veterans, boomers, Xers, and Nexters in your work place.
The Kite Runner, Khaled Hosseini. A moving portrait of modern Afghanistan, an extraordinary novel.
Making Diversity Happen, Ann Morrison, Marian Ruderman, Martha Hughes-James
Managing Diversity, Lee Gardenswartz and Anita Rowe
The Managing Diversity Survival Guide, Lee Gardernswartz, Anita Rowe
No Pity, Joseph Shapiro. Gain knowledge and understanding about the background of the Americans with Disabilities Act.
Straight Talk About Gays in the Workplace: Creating an Inclusive, Productive Environment for Everyone in Your Organization, Liz Winfield and Susan Spielman.
Stubborn Twig, Lauren Kessler. Three generations in the life of a Japanese-American family.
Supervising Employees With Disabilities, Mary B. Dickson. The book explores beyond ADA compliance ideas.
TeamBuilding for Diverse Groups, Selma Myers
Winning with Diversity, Donald Norris, M. C. Joelle Fignole Lofton
Videos and CDs
Access for All, The Americans with Disabilities Act
ADA is Fair Play
The Color of Fear, a film by Lee Mun Wah
The Fairness Factor, How to Recruit, Interview and Hire
Frontline, A Class Divided, regarding the results of the blue eye, brown eye lesson in discrimination
Hidden in Plain Sight: a disability awareness video produced by the Montana Advocacy Program, August 2004.
Look at my Abilities: a public service announcement by the Oregon Business Leadership Network highlighting People with Disabilities and employment.
Meaningful Conversations to Accelerate Change, Debbe Kennedy with five booklets on the following subjects: Acceptance; Assessment; Action; More Action; and Achievement
The Multi-cultural Workplace
Peacock in the Land of the Penguins
Reasonable Accommodation: The Employment Story
Struggles in Steel, the Fight for Equal Opportunity
The 10 Commandments of Communicating with People with Disabilities: this is a disability awareness training produced by Irene M. Ward & Associates in 2007.
Understanding the ADA
We also have tapes of presentations at previous DHS Diversity Conferences:
Delivering Effective Gender-Responsive Programs for Girls, Pam Patton
Delivering Effective Gender-Responsive Programs for Boys, Howard Hiton
Intercultural Communication and Conflict, Dorothy Sermol
Working Effectively Across Generations, April Lewis
Disabilities Are Us, Angel Hale
Publications and documents
PDF format
Web resources
Commissions
Oregon Commission on Asian Affairs
310 SW 4th Ave., Suite 612
Portland, OR 97204
Phone: 503-227-7514
E-mail: asian.affairs@state.or.us
Oregon Commission on Black Affairs (OCBA)
2575 Center St. NE, Suite 303
Salem, OR 97310-4660
Phone: 503-945-9008
Fax: 503-373-7810
E-mail: Black.Affairs@doc.state.or.us
Oregon Commission for the Blind
Salem Field Office
670 Church St SE
Salem, OR 97310
Phone: 503-378-8479
Portland Headquarters
535 SE 12th Ave.
Portland, OR 97214
Phone: 503-731-3221
Toll Free: 888-202-5463
E-mail: ocbmail@state.or.us
Oregon Commission on Children & Families
530 Center St NE
Salem, OR 97310
Phone: 503-373-1283
Oregon Commission on Hispanic Affairs
350 Winter St. NE Room 200
Salem, OR 97301-3878
Phone: 503-947-7007
Fax: 503-378-6444
E-mail: or.coha@state.or.us
Oregon Commission on Indian Affairs
167 State Capitol
Salem, OR 97310
Phone: 503-986-1067
Fax: 503-986-1071
Oregon Commission for Women
PSU Smith Center, M-315
PO Box 751-CW
Portland, OR 97207
Phone: 503-725-5889
Fax: 503-725-8152
Oregon Disabilities Commission
1257 Ferry St. SE
Salem, OR 97301-4278
Toll Free/In-state/TTY: 800-358-3117
Phone/TTY: 503-378-3142
Fax: 503-378-3599
Also see: DHS Tribal relations
Also see: Community contacts - People with disabilities
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