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Hourly IT/IS Technical Service Contract (TSK)
Master Agreement
Preconditions
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Step
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Action
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OIS
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DAS SPO
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Duration
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TSK Process
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| 1 |
Provide requirements form to designated Resource Process Manager (RPM)
- Step #1: RPM sends e-mail to DAS SPO requesting next vendor on the
approved list.
- Step #2: DAS SPO identifies the next vendor on the approved list and
sends reply e-mail to RPM with contact information and work order number.
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Lead -
Step 1 |
Lead -
Step 2 |
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| 2 |
Select Contractor
- Step #1: RPM Request resumes from vendor and evaluate
- Step #2: RPM and TPM\PM Interview selected candidates and make selection
- Step #3: RPM submits completed work-order to contractor for execution/signature
- Step#4: RPM submits to OIS for final execution.
- Step #5: (If Required) E-mail DAS SPO that vendor is not acceptable,
cc vendor.
- Step #6 (If Required) DAS SPO identifies the next vendor on the approved
list. Repeat steps 1 through 4.
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Lead - Steps 1,2,3,4,5 |
Lead - Step 6 |
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| 3 |
Award work
- Step #1: E-mail or letter to vendor confirming selection and expectations.
Provide copy of executed work order to OC&P and OIS RPM.
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Lead – Step 1 |
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TSK Considerations
| Number of Staff required |
Complexity level |
| Duration |
1040 hours maximum |
| Skill/Technology level |
Time Sheets must be verified and submitted weekly
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Glossary
- Task Duration Estimates - On average the task will be completed within that
time frame.
- Facilitate – Lead discussion and tasks that results in a completed
product. Responsible for document version control. Collaborates with all stakeholders.
- Lead – Primary ownership and responsibility to ensure the task is completed.
Collaborates with all stakeholders.
- Stakeholder – Individuals and/or groups who are involved in or may
be affected by task activities.
Duration Estimates – Assumptions
- Actual time requirement for achieving a contract will be affected by DHS’
priority, resource availability and skill requirements.
Attachments
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