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Services Coordination
Overview
Seniors and People with Disabilities contract with local Community
Developmental Disability Programs (CDDP) to provide many services to eligible
individuals living within the county area.
One critical role of the CDDP is
the provision of service coordination,
conducted by Services Coordinators and Support Specialists hired through
each county. Services Coordinators and Support Specialists essentially “open
the door” to services for eligible individuals with developmental disabilities
and their families. The distinction between a Services Coordinator and a
Support Specialist is tied to the services an individual with developmental
disabilities receives. A Services Coordinator works with the individual and
their family who receive Comprehensive Services .
A Support Specialist works with individuals who receive services
through brokerages. For
additional information regarding the overall responsibilities of the CDDP,
refer to Oregon’s
Administrative Rule 411-320-0010-411-320-0200.
How is Service Coordination Delivered?
Who are the Services Coordinators or Support Specialists and how do I get
in touch with them?
Local Community Developmental Disability Programs
(CDDP) hire Services Coordinators
and Support Specialists. In larger counties, there are a greater number of
Services Coordinators/Support Specialists, while in rural areas, there may
be only one position.
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How are Services Coordinators qualified for this work
A person employed as a Services Coordinator or a Support Specialist must have
at least a bachelor’s degree and two years’ work experience in
human services. Five years of equivalent training and work experience and
knowledge of the public service system for developmental disability services
in Oregon can substitute for the college requirement.
To assure a measure of consistency across the state, all newly hired Services
Coordinators and Support Specialists must participate in a basic training sequence
provided by Seniors and People with Disabilities link to Sample Basic Case
Management Agenda (Word document).
Additionally, each county provides training,
which includes but is not limited to:
- an overview of DD services and related
human services within the county
- the Administrative
Rules which govern the CDDP
- an
overview of licensing and certification rules for service providers
- an overview of the Client Process Monitoring System (CPMS)
- a review
and orientation
to Medicaid, Supplemental Security Income (SSI), Social Security
Administration (SS), Home and Community Based Waiver Services, and the
Oregon Health
Plan
All Service Coordinators and Support Specialists carry the
responsibility as
a mandatory reporter of abuse, including abuse of individuals
with developmental disabilities, mental illness, seniors and children. Beyond
this training,
all Services Coordinators are also required to participate in
a
minimum of
20 hours
per year of additional training, and attend all Department mandated
training events.
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