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Post Code:  D717
Announcement Number:   LEHS5638
Classification Number:   C6659
Open:   12/09/2005
Revised:   09/24/2009 (Salary Update)
Close:   OPEN UNTIL FURTHER NOTICE
Location:   Statewide
Availability:  Full Time and/or Part Time

HUMAN SERVICES SPECIALIST 3
(Eligibility Worker)

$2,585 - $3,547 MONTHLY


The State of Oregon is moving to an online application system, Oregon E-Recruit System.  All branches of state government (Executive, Judicial, and Legislative) will be transitioning to this system from now until Spring 2010.  During this transition all current employment opportunities can be found at www.oregonjobs.org.  Please pay special attention to the Application Instructions in the announcement to ensure your application materials are submitted correctly.
 
EXCITING NEWS!  The Oregon Department of Human Services has numerous openings for HSS3/Eligibility Workers through-out Oregon.  For immediate consideration, APPLY NOW!
 
INTRODUCTION
 
DHS has a commitment to diversity, multiculturalism, and actively engages in recruiting and retaining a diverse workforce.  DHS is an employer that's committed to providing each employee with opportunities for job enrichment and professional growth.   Please consider joining a team committed to providing exceptional services. 
 
These employment opportunities are with Children, Adults and Families (CAF) and Seniors and People with Disabilities (SPD), which are part of the Department of Human Services (DHS). There are continuous openings in various locations throughout the state. There are both full-time and part-time positions. These positions are represented by a union.
 
This recruitment will be used to establish a list of qualified people and will be used to fill vacancies as they occur. Upon review and determination that you meet the minimum qualifications, your name will be placed on the list of qualified applicants (QLF) that will then be used to select applicants for job interviews. Individuals invited to interview may be randomly selected from the list of qualified applicants.
 
Your application will remain active for 90 days, after which you will need to update your records every 90 days for the remainder of your one-year eligibility (your expiration date is indicated on your examination/grade notice).  Updates can be made by calling 503-945-5698 or email to dhs.recruitment@state.or.us.
 
Furlough
 
Please be aware that due to the economic downturn and subsequent state budget short-fall the Governor has ordered mandatory furloughs for employees. This position will be required to take furloughs in the biennium 2009-2011.

 
MINIMUM QUALIFICATIONS
 
Two years of experience determining eligibility for a service/program by interviewing to assess the needs of clients, and interpreting and applying the policies, rules, and guidelines that are applicable to the client’s situation.
 
NOTE: Any college courses may be substituted for the two years of general experience on a year-for-year basis (45 quarter hours is equivalent to one year of experience).
 
Experience determining eligibility for a service/program related to human services is desired.
 
SUBMIT THE FOLLOWING:
 
State of Oregon Application Form PD100
 
Language skill information.  Some positions may require verbal and written bilingual language skills.  Please indicate your language skills in the Specialized Skills and Knowledge section of the State of Oregon application form (PD100).  You may be asked to verify your language skills at the time of interview.
 
You may deliver, mail, or FAX your completed application to:
 
Please include announcement number LEHS5638 in the subject line
 
OR
 
Department of Human Services
Recruitment and Retention Unit
500 Summer Street NE, E22
Salem OR 97301-1099
 
OR
 
FAX your application to 503-378-2249
 
When faxing your application please include a cover sheet indicating number of pages sent.
 
Due to the high volume of incoming applications, we are unable to verify receipt of applications.
 
APPLICATION PROCESS
 
Obtain application materials, job, and benefits information by doing one of the following:
 
If you need assistance to participate in the application process, you are encouraged to call 503-945-5698 (voice) or 503-945-6214 (TTY) between 8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday.
 
Keep a copy of your application materials for your job interviews. DHS does not provide copies. Although faxing your application is an option, DHS is not responsible for materials that are illegible or missing as a result of FAX transmission errors or loss in the mail or e-mail. Due to the high volume of incoming applications, we are unable to verify receipt of applications.   Pay on all announcements may change without notice.
 
Notice of your application results will be sent to you by mail. Although agencies are not required to delay their selection process, you may request a review of your application results. This review request must be received in writing within 10 days from the date of the notice. Although additional application information cannot be submitted for active applications, you may submit a new application when you feel you have new/updated qualification information.
 
If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
 
DUTIES AND RESPONSIBILITIES
 
The Human Services Specialist 3 may perform the following duties:
 
Assessing the needs of applicants/recipients, determines eligibility and issues benefits for the Food Stamp program, Oregon Health Plan (OHP), programs for adult clients;
 
Assessing the needs of Seniors and People with Disabilities, providing Food Stamps, payment for medical services and medicines, and health services via the Oregon Health Plan;
 
May be responsible for carrying an adult or non-assistance Food Stamp caseload;
 
Facilitating the progress of participants in the agency's JOBS program toward achieving long-term self sufficiency, determining eligibility, managing a caseload for clients receiving Temporary Assistance for Needy Families (TANF) and related programs. Duties assigned depend on the focus of the Human Resource Specialist 3 position (i.e., Case Manager, TANF or generic eligibility worker, intake workers, adult worker, Food Stamp worker, etc.).
 
Provide choice counseling to Medicare recipients regarding Medicare Part D coverage and options;
 
Interview applicants to determine current situation, current income resources and other information necessary to determine the eligibility of the client.  Developing and maintaining expertise in eligibility requirements, referral processes and services of State and Federal agencies and organizations in the community; make referrals and serve as an advocate for benefits and services;
 
Providing liaison and advocacy between participants and service providers; conduct intake interviews with applicants for public assistance;
 
Conducting home visits and act upon available information;
 
Preparing and maintaining current written narrative documentation of the activities concerning individual cases;
 
Responding to correspondence, phone calls, office visits, and requests for information regarding the applicable program
 
WORKING CONDITIONS
 
Frequent exposure to hostile, confused, or disoriented clients as well as communicable diseases.
 
Travel may be required. You must have a valid driver's license and an acceptable driving record. If not, you must be able to provide an alternate method of transportation.
 
Employees in these positions may be required to work a flexible work schedule as a condition of employment. This is understood to mean that the hours of work may vary from day to day and include evenings and weekends. Work schedule specifics will be determined by the hiring supervisor. 
 
ABOUT THE DEPARTMENT
 
DHS is about people. We help Oregonians be independent, healthy, and safe. We protect children who are abused or neglected. We provide treatment services to people whose lives are damaged by alcohol and drugs. We serve seniors, people with disabilities, and people with mental illness. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports. We provide leadership in public health services. Our services are delivered in the least restrictive setting and in partnership with communities. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees. For a complete explanation of state employee benefits, visit our website at http://www.oregon.gov/DHS/jobs/salary.shtml
 
PLEASE CONSIDER JOINING US!

 
The Oregon Department of Human Services is committed to affirmative action, equal employment opportunity and workplace diversity.
 
 
 
Page updated: November 18, 2009

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