Your application will remain active for 90 days, after which you will need to update your records every 90 days for the remainder of your one-year eligibility (your expiration date is indicated on your examination/grade notice). Updates can be made by calling 503-945-5698 or email to DHS.Recruitment@state.or.us.
These employment opportunities are with Children, Adults and Families (CAF) and Seniors and People with Disabilities (SPD), which are part of the Department of Human Services (DHS). There are continuous openings in various locations throughout the state. There are both full-time and part-time positions. These positions are represented by a union.
This recruitment will be used to establish a list of qualified people and will be used to fill vacancies as they occur. Upon review and determination that you meet the minimum qualifications, your name will be placed on the list of qualified applicants (QLF) that will then be used to select applicants for job interviews. Individuals invited to interview may be randomly selected from the list of qualified applicants.
MINIMUM QUALIFICATIONS
Two years of experience determining eligibility for a human service program by interviewing to assess the needs of clients, and interpreting and applying the policies, rules, and guidelines that are applicable to the client’s situation.
NOTE: Any college courses may be substituted for the two years of general experience on a year-for-year basis (45 quarter hours is equivalent to one year of experience). A photocopy of your transcripts must be attached to your application materials if using college courses to meet the minimum qualifications.
Some positions may require verbal and written bilingual language skills. Please indicate your language skills in the Specialized Skills and Knowledge portion of the State of Oregon Application Form (PD100). You will be asked to verify your language skills at the time of interview.
SUBMIT THE FOLLOWING:
State of Oregon Application Form PD100
The Human Services Specialist 3 Skill Code Information sheet (located at the end of this announcement).
You may deliver, mail, or FAX your completed application to:
(Please include announcement number LEHS5638 in the subject line)
OR
Department of Human Services
Recruitment and Retention Unit
500 Summer Street NE, E22
Salem OR 97301-1099
OR
FAX your application to 503-378-2249
When faxing your application please include a cover sheet indicating number of pages sent.
Due to the high volume of incoming applications, we are unable to verify receipt of applications.
APPLICATION PROCESS
Obtain application materials, job, and benefits information by doing one of the following:
If you need assistance to participate in the application process, you are encouraged to call 503-945-5698 (voice) or 503-945-6214 (TTY) between 8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday.
Keep a copy of your application materials for your job interviews. DHS does not provide copies. Although faxing your application is an option, DHS is not responsible for materials that are illegible or missing as a result of FAX transmission errors or loss in the mail or e-mail. Due to the high volume of incoming applications, we are unable to verify receipt of applications. Pay on all announcements may change without notice.
Notice of your application results will be sent to you by mail. Although agencies are not required to delay their selection process, you may request a review of your application results. This review request must be received in writing within 10 days from the date of the notice. Although additional application information cannot be submitted for active applications, you may submit a new application when you feel you have new/updated qualification information.
If you are offered employment, the offer will be contingent upon the outcome of a criminal background and driving records check. Any history of criminal activity will be reviewed and could result in the withdrawal of the offer or termination of employment.
DUTIES AND RESPONSIBILITIES
The Human Services Specialist 3 may perform the following duties:
- Assessing the needs of applicants/recipients, determines eligibility and issues benefits for the Food Stamp program, Oregon Health Plan (OHP), programs for adult clients;
- Assessing the needs of Seniors and People with Disabilities, providing Food Stamps, payment for medical services and medicines, and health services via the Oregon Health Plan;
- May be responsible for carrying an adult or non-assistance Food Stamp caseload;
- Facilitating the progress of participants in the agency's JOBS program toward achieving long-term self sufficiency, determining eligibility, managing a caseload for clients receiving Temporary Assistance for Needy Families (TANF) and related programs. Duties assigned depend on the focus of the Human Resource Specialist 3 position (i.e., Case Manager, TANF or generic eligibility worker, intake workers, adult worker, Food Stamp worker, etc.).
- Provide choice counseling to Medicare recipients regarding Medicare Part D coverage and options;
- Interview applicants to determine current situation, current income resources and other information necessary to determine the eligibility of the client. Developing and maintaining expertise in eligibility requirements, referral processes and services of State and Federal agencies and organizations in the community; make referrals and serve as an advocate for benefits and services;
- Providing liaison and advocacy between participants and service providers; conduct intake interviews with applicants for public assistance;
- Conducting home visits and act upon available information;
- Preparing and maintaining current written narrative documentation of the activities concerning individual cases;
- Responding to correspondence, phone calls, office visits, and requests for information regarding the applicable program
WORKING CONDITIONS:
- Frequent exposure to hostile, confused, or disoriented clients as well as communicable diseases.
- Travel may be required. You must have a valid driver's license and an acceptable driving record. If not, you must be able to provide an alternate method of transportation.
- Employees in these positions may be required to work a flexible work schedule as a condition of employment. This is understood to mean that the hours of work may vary from day to day and include evenings and weekends. Work schedule specifics will be determined by the hiring supervisor.
ABOUT THE DEPARTMENT
DHS is about people. We help Oregonians be independent, healthy, and safe. We protect children who are abused or neglected. We provide treatment services to people whose lives are damaged by alcohol and drugs. We serve seniors, people with disabilities, and people with mental illness. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports. We provide leadership in public health services. Our services are delivered in the least restrictive setting and in partnership with communities. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees. For a complete explanation of state employee benefits, visit our website at http://www.oregon.gov/DHS/jobs/salary.shtml
PLEASE CONSIDER JOINING US!
The Oregon Department of Human Services is committed to affirmative action, equal employment opportunity and workplace diversity.
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HUMAN SERVICES SPECIALIST 3
SKILL CODE INFORMATION SHEET
NAME_________________________________________________
Circle the three letter code that corresponds with the skills with which you are proficient. Do not circle areas for which you are not proficient and are not willing to use in a work environment.
TYPING/KEYBOARDING
Net typing/keyboarding speed:
QTP 40-54 wpm
PTP 55 and above
DATA ENTRY
D/E Experience inputting, updating, and retrieving of alpha/numeric data.
WRITTEN COMMUNICATION
COM Experience composing letters and memos.
PUBLIC CONTACT
PIP Experience answering routine inquiries in person and by telephone regarding programs or services provided by your employer.
ELG Experience determining eligibility for a human service program.
TMP I am available for temporary work
LANGUAGE SKILLS
Circle the three-letter skill code that corresponds with your language skills. You will be asked to demonstrate your verbal and written language skills at the time of interview.
You must have the ability to speak, read and write:
Spanish SPA
Russian RUS
Vietnamese VIE
Laotian LAO
Japanese JPN
Chinese CHI
Sign Language/Interpreting AMB
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