| Post Code: D717 | |
| Announcement Number: LEHS9767 | |
| Classification Number: C6658 | |
| Open: 11/16/2009 | |
| Close: 12/01/2009 | |
| Location: Salem | |
| Availability: Full Time | |
The State of Oregon is moving to an online application system, Oregon E-Recruit System (OERS). All branches of state government (Executive, Judicial, and Legislative) will be transitioning to this system from now until Spring 2010. During this transition all current employment opportunities can be found at www.oregonjobs.org. Please pay special attention to the Application Instructions in the announcement to ensure your application materials are submitted correctly. These positions are with Children, Adults and Families/Oregon Health Plan (OHP) Processing Center which is part of the Department of Human Services. There are NINE permanent full-time positions located in SALEM. These positions are represented by a union. This recruitment will be used to establish a list of qualified people and may be used to fill future vacancies. QUALIFICATIONS *These positions are being recruited at a HUMAN SERVICE SPECIALIST 2 level. They are being reviewed for reclassification to a HUMAN SERVICE SPECIALIST 3. The salary for a Human Service Specialist 3 is $2585 - $3547. To be considered for these positions, you must meet the qualifications for the Human Service Specialist 3. Work out of class pay will be paid until the reclassification is completed. HUMAN SERVICE SPECIALIST 3 Two years of experience determining eligibility for a service/program by interviewing to assess the needs of clients, and interpreting and applying the policies, rules, and guidelines that are applicable to the client’s situation. NOTE: Any college courses may be substituted for the two years of general experience on a year-for-year basis (45 quarter hours is equivalent to one year of experience). Experience determining eligibility for a service/program related to human services is desired. NOTE: Please be aware that due to the economic downturn and subsequent state budget short-fall the Governor has ordered mandatory furloughs for employees. This position will be required to take furloughs in the biennium 2009-2011. SUBMIT THE FOLLOWING State of Oregon Application Form PD100 You may email, deliver, mail or FAX your completed application. It must be received no later than the application deadline.
E-Mail:
Please include announcement number LEHS9767 in the subject line of the e-mail.
Department of Human Services
Recruitment and Retention Unit
Attention: Nora Leyva-Esquivel
500 Summer Street NE, E22
Salem OR 97301-1099
Or
FAX your application to 503-378-2249
When faxing your application please include a cover sheet indicating number of pages sent.
Due to the high volume of incoming applications, we are unable to verify receipt of applications.
APPLICATION PROCESS Obtain application materials, job, and benefits information by doing one of the following:
If you need assistance to participate in the application process, you are encouraged to call 503-945-5698 (voice) or 503-945-6214 (TTY) between 8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday. Keep a copy of your application materials for your job interviews. DHS does not provide copies. Although faxing your application is an option, DHS is not responsible for materials that are illegible or missing as a result of FAX transmission errors or loss in the mail or e-mail. Pay on all announcements may change without notice. Notice of your application results will be sent to you by mail. Although agencies are not required to delay their selection process, you may request a review of your application results. This review request must be received in writing within 10 days from the date of the notice. Although additional application information cannot be submitted for active applications, you may submit a new application when you feel you have new/updated qualification information. If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment. DUTIES AND RESPONSIBILITIES The OHP Eligibility Worker assesses the needs of applicants/recipients, determines eligibility and issues benefits for OHP programs. Duties are performed as a member of multiple teams, and incumbents are expected to participate positively as a member of each team. Major duties: Determine eligibility by reviewing initial applications, clarifying items left incomplete or misunderstood by applicants; verifying and supplementing application and documentation submitted; Explain rules, regulations, procedures or responsibilities to applicants; and respond in writing with the eligibility decision including any reasons for ineligibility. Includes completing case narratives and all documents necessary to issue benefits or close the case; Maintain and update narrative and computer files, computes benefit amounts, makes case file changes; Respond to telephone inquiries regarding OHP and other related medical benefit programs. Includes responding to client complaints and making appropriate referrals; Communicate daily by telephone, in writing, or in person with clients and field staff. WORKING CONDITIONS Office environment. Occasional overtime may be required. Long periods of sitting for data entry, gathering information from the various computer systems, and phone coverage. Occasional phone contact with irate or hostile clients. The majority of the work is conducted in an office environment. The office is constructed of cubicles, so work is often interrupted and noise level is sometimes high. Occasional over-night travel to attend meetings and training. You must have a valid driver's license and an acceptable driving record. If not, you must be able to provide an alternate method of transportation. ABOUT THE DEPARTMENT DHS is about people. We help Oregonians be independent, healthy, and safe. We protect children who are abused or neglected. We provide treatment services to people whose lives are damaged by alcohol and drugs. We serve seniors, people with disabilities, and people with mental illness. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports. We provide leadership in public health services. Our services are delivered in the least restrictive setting and in partnership with communities. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees. For a complete explanation of state employee benefits, visit our website at http://www.oregon.gov/DHS PLEASE CONSIDER JOINING US! The Oregon Department of Human Services is committed to affirmative action, equal employment opportunity and workplace diversity. | |
