| Post Code: D717 | |
| Announcement Number: LEHS9780 | |
| Classification Number: C6660 | |
| Open: 11/20/2009 | |
| Revised: 11/24/2009 (Salary Correction) | |
| Close: 11/30/2009 | |
| Location: Coos Bay | |
| Availability: Full Time | |
DHS EMPLOYEES ONLY
The state of Oregon is moving to an online application system, Oregon E-Recruit System. All branches of state government (Executive, Judicial, and Legislative) will be transitioning to this system from now until Spring 2010. During this transition all current employment opportunities can be found at www.oregonjobs.org. Please pay special attention to the Application Instructions in the announcement to ensure your application materials are submitted correctly. This employment opportunity is with Children, Adults and Families (CAF), Self Sufficiency Program, which is part of the Department of Human Services (DHS). There is one full-time position located in Coos Bay. A union represents this position. This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur. Please be aware that due to the economic downturn and subsequent state budget short-fall the Governor has ordered mandatory furloughs for employees. This position will be required to take furloughs in the biennium 2009-2011. QUALIFICATIONS You must be a current employee (this includes regular status, trial service and limited duration employees) with the Department of Human Services to apply for this position. Two years of experience determining eligibility for a human service program (e.g. cash assistance, medical assistance, food stamps, etc.) AND One year of experience working with a Oregon Department of Human Services, Children, Adults and Families and/or Seniors and People with Disabilities programs. SUBMIT THE FOLLOWING State of Oregon PD100 Application Form You may deliver, mail, e-mail or FAX your completed application. It must be received no later than 5:00 p.m. on the application deadline. E-mail directly to DHS.Recruitment@state.or.us
Please include in the subject line the announcement number LEHS9780
OR
Mail or deliver your application materials to:
Department of Human Services
Attention: Jennifer Rogers
Recruitment and Retention Unit
500 Summer Street NE, E22
Salem OR 97301-1099
or
FAX your application to 503-378-2249
When faxing your application please include a cover sheet indicating number of pages sent.
APPLICATION PROCESS Obtain application materials, job, and benefits information by doing one of the following:
If you need assistance to participate in the application process, you are encouraged to call 503-945-5698 (voice) or 503-945-6214 (TTY) between 8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday. Keep a copy of your application materials for your job interviews. DHS does not provide copies. Although faxing your application is an option, DHS is not responsible for materials that are illegible or missing as a result of FAX transmission errors or loss in the mail or e-mail. Pay on all announcements may change without notice. Notice of your application results will be sent to you by mail. Although agencies are not required to delay their selection process, you may request a review of your application results. This review request must be received in writing within 10 days from the date of the notice. Additional application information cannot be accepted. However, if the recruitment is still open you may submit a new application, which must be received in our office by the close date of the recruitment. If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment. DUTIES AND RESPONSIBILITIES The purpose of this position is to working collaborativiely with other DHS programs; improve the accuracy rate for food stamps be reviewing cases, providing coaching and training for staff; and provide information to clients, partners and community about policy and procedures. The major duties include: Assigning duties to eligibility workers and support staff; Coaching and trains staff on policy and procedure to ensure timely and accurate issuance of benefits; Monitoring training plans for new staff, reviewing case work and providing feedback to help them understand correct policy interpretations, proper use of DHS screens, narration and streamlined desk practices; Providing ongoing support to case workers by identifying family options for difficult situations; Facilitating mediation with staff and clients to resolve misunderstanding and conflicts, and to clarify expectations; Receiving, analyzing, and processing client and community complaints and comments; and Facilitating mediation of client appeals of overpayment colections and answers inquiries regarding overpayments. WORKING CONDITIONS Travel. You must have a valid driver's license and an acceptable driving record. If not, you must be able to provide an alternate method of transportation. The employees’s work is conducted in offices throughout District 7. The employees’s work is conducted in offices, participant’s homes and other program sites. Frequent exposure to irate or upset clients. Participants could be drug or alcohol-affected and in need of treatment. Requires working a flexible work schedule that may involve adapting to the supervisor's adjustment of starting and stopping times on particular days in order to accommodate the operational needs of the agency including some evening and weekend travel. Job is fast-paced with a high volumne of client contact, computer data entry, and paperwork. Potentially exposed to contagious diseases. ABOUT THE DEPARTMENT DHS is about people. We help Oregonians be independent, healthy, and safe. We protect children who are abused or neglected. We provide treatment services to people whose lives are damaged by alcohol and drugs. We serve seniors, people with disabilities, and people with mental illness. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports. We provide leadership in public health services. Our services are delivered in the least restrictive setting and in partnership with communities. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees. For a complete explanation of state employee benefits, visit our website at www.oregon.gov/dhs/jobs/salary.shtml PLEASE CONSIDER JOINING US! The Oregon Department of Human Services is committed to affirmative action, equal employment opportunity and workplace diversity. | |
