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Dept. of Human Services
DHS' Thiebes honored at state-of-state speech

March 2004

Carolyn Thiebes and Randy White
Carolyn Thiebes and Randy White at the governor's state-of-the-state luncheon
A DHS employee was one of two state workers held up as good examples by Gov. Ted Kulongoski in his 2004 "state of the state" speech.

Carolyn Thiebes, a prepaid health plan coordinator with the DHS Office of Medical Assistance Programs (OMAP), was recognized for coming up with an idea that saved the department an estimated half-million dollars.

Kulongoski invited Thiebes and Randy White (a Lottery employee whose suggestion led to over $1 million in savings) to attend the City Club of Portland luncheon where he delivered his address on March 5.



The governor noted that many state employees come up with "new and imaginative ways to save money. ... By working smarter, we've stretched our tax dollars — steering money to vital programs and services that otherwise might have been cut."

Thiebes' suggestion, which was submitted in 1998 and rewarded in 2002, was for a checklist to be used by people applying for Oregon Health Plan benefits.

"It helps the clients to complete the applications in a more thorough way," Thiebes explains, "so that their application can be approved (or denied) in a more timely manner." Fewer errors made on applications means lower administrative costs.

Thiebes was an eligibility specialist at the OHP central processing branch at the time she made the suggestion

"I congratulate these great public employees," Kulongoski said, "and ask everyone who works in government to follow their lead by looking for ways to deliver services cheaper, faster and better. "

"What an amazing experience it was," Thiebes said of the governor's luncheon. "It was awesome."

Thiebes in 2002 received a plaque and a check for $5,000 from the state's Employee Suggestion Awards Program (ESAP).

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Learn more


If you have a suggestion you would like to submit, or if you'd like to learn more about the department's process, contact Donna Weaver, the interim DHS Employee Suggestion Awards Program coordinator, (503) 945-6956; email donna.weaver@state.or.us

The ESAP Web site has much more information, including more details on how the submission program works, and suggestion forms for staff or managers to download.

You can read the state-of-the-state speech at the Governor's Web site.

— Gary Whitehouse, DHS Communication Office, (503) 945-6934; email gary.whitehouse@state.or.us



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