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Oregon Department of Human Services
Oregon WIC Policies and Procedures
WIC Policy Updates Sec 500: Local Operations Sec 1100: Farm Direct
Table of Contents Sec 600: Certification
Sec 100: Introduction Sec 700: Nutrition Services
Sec 200: State Operations Sec 800: Nutrition Education
Sec 300: Fiscal Services Sec 900: Data Systems
Sec 400: Local Operations Sec 1000: Vendor
WIC Policy Updates
The files below can be printed and used to update hard copies of the WIC Policy and Procedure Manual.  The first page of each update explains the changes to the affected policies.
 
WIC Policy Update 2009-06: October 8, 2009 (11 pages, PDF 434 KB)
 
Past Policy Updates:
WIC Policy Update 2009-04: June 19, 2009 (86 pages, PDF 2,504 KB)
WIC Policy Update 2009-03: May 1, 2009 (13 pages, PDF 615KB)
WIC Policy Update 2009-02: March 27, 2009 (17 pages, PDF 967KB)
WIC Policy Update 2009-01: January 9, 2009 (30 pages, PDF 642KB)
WIC Policy Update 2008-03: October 31, 2008 (68 pages, PDF 3.6MB)
WIC Policy Update 2008-02: July 21, 2008 (90 pages, PDF 3.7MB)
WIC Policy Update 2008-01: May 9, 2008 (96 pages, PDF 3.2MB)
WIC Policy Update 2009-05: July 31, 2009 (81 pages, PDF 2.57 MB)
 

Table of Contents
Table of Contents
Sec 100: Introduction
100 Organization:  How to Use the WIC Manual
140 Organization:  Purpose and Chart
145 State Office:  Address and Staff
150 Local Program Addresses and State Map
155 WIC Voucher Flow Chart
Sec 200: State Operations
200  State Operations Overview
210  Selection of Local Programs
215  Local Program Monitoring and Review
225  State Outreach
230  Civil Rights
Sec 300: Fiscal Services
300 Fiscal Overview
305 Funding Formula
310 Annual Plan/Grant Award Process for Local Programs
315 Fiscal Reporting Requirements
316 Quarterly Breakout of Staff Time
320 Fiscal Review of Local Programs
325 Caseload Management
330 Penalty for Underspending Food Budget
Sec 400: Local Operations
400 Local Program Overview:  Responsibilities and Communications
410 Administrative Appeals for Local Programs
420 Approval Process for Local Program Policies and Procedures
425 Ordering State Produced Materials
426 Record Retention Period
435 Staffing Recommendations
440 Staff Training Requirements
450 Confidentiality
451 Change in Guardianship
452 Civil Rights
458  Appeals Process for Participants
460  Program Incentive Items
470 Local Program Outreach
475 Waiting List
480 Voter Registration - National Voter Registration Act
481 Immunization Screening and Referral Protocol
485 WIC ID Number and ID Card
 

Sec 500: Local Operations
500 Ordering and Securing FI Stock and MICR Toner
505 Food Instrument Issuance and Printing
506 Exceptions for Mailing Food Instruments
530 Food Instrument Register and FI Stub
540 Proxy System
560 Program Integrity: Replacing Food Instruments
570 Formula Exchange
587 Program Integrity: Dual Participation
588 Program Integrity: Complaints
590 Program Integrity: Participant Violations
595 Program Integrity: Separation of Duties
596 Program Integrity: Acknowledgment of Employee Responsibilities
Sec 600: Certification
600  Certification Introduction and Overview
601  Physical Presence at Certification
605  Processing Standards
606  TWIST Minimum Scheduler Usage
610  Proof of Identity and Residency
611  Certification and Issuing FIs to Relatives and Friends
614  Income Eligibility: Introduction and Overview
615  Income Eligibility: Adjunct or Automatic Income Eligibility
616  Income Eligibility: Verification, Proof and Documentation of Income
617  Income Eligibility: Determination of Income Eligiblity
618  Income Eligibility: Change In Income
625  Risk Assessment
626  Hemoglobin and Hematocrit Screening inWIC
635  Participant Notification:  Eligibility, Rights and Responsibilities
636  Participant Notification:  Ineligibility and Termination from WIC
640  Documentation Requirements for Certification in TWIST
641  Documentation Requirements for Certification in the Absence of TWIST
645  Certification Periods
646  Mid-Certification Health Assessment
652  WIC Transfer Card and WIC Overseas Program
653  Participant Transfers Into and Out of State
654  Participant Transfers Within State
655  Homeless Applicants
657  Migrant Workers:  Definition
660  Competent Professional Authority:  Requirements
661  Competent Professional Authority:  Appropriate Counseling for Risk Levels
670  Overview of Risk Criteria and Priorities
675  Risk Criteria:  Codes and Descriptions
Sec 700: Nutrition Services
705 Breastfeeding: Introduction and Overview
707  Breastfeeding: Definition
710 Breastfeeding: Promotion and Support Standards
711 Breastfeeding: Benefits and Contraindications
712 Breastfeeding: Breast Pump Distribution and Recovery Guidelines
713 Breastfeeding: Use of Supplemental Formula
715 Breastfeeding: Procedures for Ordering, Sanitizing and Disposing of Breast Pumps
716 Breastfeeding Peer Counseling:  State and Local Program Responsibilities
717 Breastfeeding Peer Counseling:  Personnel Guidelines
718 Breastfeeding Peer Counseling:  Job Parameters, Protocol and Scope of Practice
719 Breastfeeding Peer Counseling:  Training
720 General Information on Formula Use
730 Bid Formula:  Use and Description
735 Handling Returned Formula
745 Human Milk Fortifier
760 Medical Formulas
765 Medical Documentation
769 WIC Food Packages
770 Allowable Foods
 
 

Sec 800: Nutrition Education
800  Nutrition Education:  Introduction and Overview
810  Nutrition Education:  Making Education Available
820  Nutrition Education:  Participant Contacts
821  Nutrition Education:  Telephone Contacts for High Risk Clients with the RD
830  Nutrition Education:  Documentation
835  Nutrition Education:  Attendance or Refusal
840  Nutrition Education Materials:  Evaluation Criteria
850  Nutrition Education Plan
860  Nutrition Education:  Monitoring
880  Referrals:  Alcohol, Tobacco and Other Drug Use
885  Other Referrals: Required and Recommended
 

Sec 900: Data Systems
900  Data Systems: Introduction
901  Data System Security
903  Unlocking Downloaded Satellite Clinics
935  WIC Approved Food Tables
945  Computer Generated Transactions
965  Food Over-Issuance Identification and Follow-Up
970  Unmatched Redemption Follow-Up
Sec 1000: Vendor
1000  Overview of Vendor Management

Sec 1100: Farm Direct
1100 Farm Direct Nutrition Program: Local Program Responsibilities (updated May 1, 2009)
 
Page updated: October 12, 2009

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