Several rules and laws govern the process for Adult Protective Services and the care facilities or organizations who provide services to adults aged 65 and older, adults aged 18 and older who have a physical disability, and any resident in a state licensed facility regardless of age. Read more of our frequently asked questions to learn about these services.
What does Adult Protective Services do?
They respond to abuse, neglect, or self-neglect of older adults age 65 and older and adults with physical disabilities as defined in link to abuse definitions and signs in website.
What laws give Adult Protective Services the authority?
Authority to support the rights of older Oregonians and Oregonians with physical disabilities to be independent, healthy, and safe is given in Oregon Revised Statutes ORS 410.020(2); ORS 410.020 (3); ORS 410.070(1); and ORS 124.050 to 124.095.
Oregon administrative rule Chapter 411, Division 20 provides more specific directions.
Do only low income adults qualify for Adult Protective Services?
No, in fact, eligibility for adult protective services is not dependent upon income or source of income.
What types of facilities does Adult Protective Services investigate?
Adult Protective Services has the authority and responsibility to respond to homes and state licensed facilities. Adult Protective Services does not have authority and responsibility to investigate in correction facilities, courts, and hospitals as an example. In those cases, complaints are referred to the appropriate authority which may be the State or local law enforcement, investigative division of the facility or other reporting authority.
How do I find out if a facility has had complaints in the past?
The Licensed Long Term Care Facilities
page has a link to the facility complaint database and more information on facility investigation and reporting.