Make a difference at the Oregon Department of Justice! Come enjoy a great work environment, an enthusiastic team, and excellent benefits at Oregon’s largest law firm. We are committed to upholding the rule of law for all the people of our state through the different missions of the Department.

This position is with the Division of Child Support’s Program Services Section in Salem, Oregon. The Division of Child Support is dedicated to establishing paternity and child support orders, and enforcing child support obligations in cases involving families who are receiving or have received public assistance, and in certain non-assistance cases.

We are looking for an office specialist to contribute to our mission. In this position, you will provide outstanding customer service while accurately executing quality work products.

Benefits & Compensation:

• Excellent health care benefits
• 9 paid holidays a year
• Vacation and sick leave accrual
• Flexible work schedules
• Advancement opportunities
• Employer paid life insurance
• Retirement plans
• A supportive work environment
• Potential for bilingual pay differential
• And more!

Primary Job Responsibilities:

• Compare and validate data on computerized records with other information.
• Complete a variety of pre-formatted legal forms on a production basis. Determine proper formats and modify forms as necessary. Ensure correct grammar, spelling and case information.
• Update and maintain various records, manuals and library materials. Perform program related data entry.
• Receive and respond to inquiries about the Child Support Program or cases. Direct inquiries (callers or visitors) or provide information or service as appropriate. Read and sort incoming mail, process outgoing mail.

Qualifications Required:

Your State of Oregon PD100 application form will be reviewed to verify that you meet the minimum qualifications stated in this section. To receive credit, your application form must clearly show that you have:

• Completion of courses or training in Office Technology; OR

• One year of general clerical experience which included typing, word processing, or other generation of documents; OR
• An equivalent combination of training and experience.

Working Conditions:

In this position, you will deal with a diverse customer base, and have occasional contact with hostile or angry persons. Work is performed in an open office environment which may require concentration while nearby coworkers are talking on the telephone, running machines, or discussing work with other employees or supervisor. You will need to be able to work independently with minimal supervision.

How to Apply:

SUBMIT the following materials by 5:00 PM on the close date:

a) A completed State of Oregon Employment application (PD 100) that can be found on www.oregonjobs.org;

b) Your answers to the test questions listed below AND;

c) Completed Skill Codes Sheet (below).

Copies of applications, supplements and job announcements can be obtained from www.oregonjobs.org.  If you require an alternate format in order to complete the employment process, you may call Recruitment Services at (503) 378-5555. DOJ accepts calls from hearing impaired applicants through Oregon Telecommunications Relay Service (OARS) 1-800-735-2900 (TTY/VCO). Please be prepared to leave a message describing the alternate format needed.

Submit only the required materials. Reference letters or work examples should be kept for interviews.

DELIVER, MAIL, or FAX your completed application materials to: 

Oregon Department of Justice

Human Resources Section

1162 Court St. NE

Salem, OR   97301-4096

FAX (503) 373-0367

The Department is not responsible for material that is illegible or missing as a result of transmitting by fax or which may be lost through mail. If your application is incomplete, or does not clearly show the experience and/or training required, you will receive a notice by mail advising you why your application was not accepted. Submit only the required materials. Reference letters or work examples should be kept for interviews. Your application must arrive by 5:00 pm on the close date and must be complete and legible. We are unable to acknowledge or verify receipt of applications due to the large volume.

Notice of results will be sent by mail. Although we are not required to delay our selection process, you may request a review of the results. Your request must be received within 10 days from the date of the notice. Additional information cannot be accepted. However, if the recruitment is still open, you may submit a new application, which must be received in our office by the close date.

If you qualify, you will be eligible for an interview.

Finalists will be subject to a computerized Criminal History and Driver and Motor Vehicle Services check as well as a thorough background investigation. Adverse background data may be grounds for immediate disqualification.

Keep a copy of your application for job interviews. Copies are not provided.

OREGON DEPARTMENT OF JUSTICE IS AN EQUAL OPPORTUNITY,

AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY

THIS IS THE TEST.

FOLLOW THESE INSTRUCTIONS CAREFULLY.

YOU MUST ANSWER THE FOLLOWING QUESTION.

Use a separate sheet of paper. Write down any work experience (paid or unpaid) and training that you have which is related to each question.  Limit your answer no more than two pages. Be sure that the jobs where you gained the experience you describe in your answers are listed in the Work History section of your application form. Your grade will be based upon your answers. If there are several parts to a question, answer each part separately by labeling your answer a), b), etc.  Attach the answer sheet to your application. Your application will not be accepted if your answers to the following questions are missing or incomplete.

1. This position performs a variety of general office functions. Provide clear examples of your work experience, including your length of experience, in: a) comparing and validating information; b) preparing documents using word processing software in a production orientated environment; c) attending to details; and d) maintaining accuracy. Were any of the assignments confidential in nature? Be specific.

SUPPORT SERVICES SKILL CODE SHEET

NAME                                                               ANNOUNCEMENT                                             

The Support Services Skill Code Sheet lists a range of office support skills used in the job listed above.  Read the description of each skill to determine those in which you have experience and/or training.  Circle those skills in which you have experience and/or training.  The skills you mark will provide additional assistance to state agencies in determining whether you meet specific position requirements.  SUBMIT THE SKILL CODE SHEET with your PD100 application form.