The Oregon Department of Justice is currently recruiting for two current vacancies in the Office Specialist 1 classification in the Division of Child Support (DCS), Employer Services Central Unit in Salem. This recruitment will be used to establish a list of qualified applicants for these positions.

The Governor has ordered mandatory furloughs to be taken by all employees during the 2009-2011 biennium due to the economic downturn and subsequent state budget short-fall.  The total number of unpaid furlough days to be taken during the biennium is determined by the employee's monthly salary and date of hire. Because of this, the advertised salary does not reflect the impact of furlough days required of this position.   However, the impact of one furlough day on one's monthly salary should not exceed 5%.  

The Division of Child Support is dedicated to establishing paternity and child support orders, and enforcing child support obligations in cases involving families who are receiving or have received public assistance, and in certain non-assistance cases. These activities have the benefit of helping children in need, encouraging family self-sufficiency, returning money to the public treasury and reducing the state’s costs in providing public assistance. It is the mission of the Division to enhance the well-being of children by providing child support services to families. The goals of the Division are:

1. To increase support to children.

2. To provide consistently high quality customer service.

3. To improve overall program performance.

4. To develop and strengthen collaborative partnerships.

5. To develop the program and staff to effectively meet the needs of children.

The State provides an excellent benefits and compensation package, which includes:

• Paid holidays, vacation and sick leave.
• Participation in the Oregon Public Service Retirement Plan (OPSRP).
• A generous contribution toward individual and family health and dental insurance.
• Employer paid $5,000 Basic Life insurance.
• Employee options to participate in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options as well as additional basic life insurance coverage, long- and short-term disability plans, accidental death and dismemberment plans and long-term care insurance.

If you are a H.I.R.E. applicant and you are interested in applying for this position, you must submit your State of Oregon application (PD100) and responses to exam questions, if applicable, by the close date of this announcement. If you qualify, you will be contacted for an interview.

Finalists will be subject to a computerized Criminal History and Driver and Motor Vehicle Services check as well as a thorough background investigation. Adverse background data may be grounds for immediate disqualification.

TO QUALIFY

Your State of Oregon PD100 application form will be reviewed to verify that you meet the minimum qualifications stated in this section. To receive credit, your application form must clearly show that you have:

• completion of courses or training in Office Technology; OR
• one year of general clerical experience which included typing, word processing, or other generation of documents; OR
• an equivalent combination of training and experience.

College courses in Office Technology will substitute for the required experience on a year-for-year basis. You must submit a photocopy of your transcripts to receive credit for required courses.

If you meet these qualifications, or are a HIRE applicant interested in applying for this position, please carefully read the HOW TO APPLY portion of this announcement for instructions.

DUTIES AND RESPONSIBILITIES

This position is responsible for assisting the DCS branch offices (and other state child support programs) in the establishment, modification, and enforcement of child support orders, as once the employer reporting information is entered into the state’s computer systems, the information will be matched against existing child support cases in this state, and sent to the National Directory of New Hires for use by other states in furthering their child support actions.  Major duties include:

Data Input and Processing:

Accurately enters all new hire reporting information received from employers such as federal employer identification number, employee name, social security number and address. This information must be processed in accordance with state and federal time frames and standards. Researches inaccurate and/or incomplete employer reporting information using various data bases and contacting employers as needed to obtain additional information.

Electronic Funds Transfer Methods, ACH Credit and ACH Debit

Receives and responds to inquiries from employers by phone, mail, e-mail or fax on Oregon’s electronic fund transfer mandate. Explains detailed processes for both ACH methods.  Updates employer information for ACH credit method, verifies employer information and updates CSPay system.  Updates child support cases with National Medical Support Notice information when appropriate.

Information and Assistance:

Receives and responds to inquiries from employers regarding Oregon’s Employer Reporting Program, explaining state and federal reporting requirements. Mails out necessary forms and information to assist employers to comply with these requirements.  

WORKING CONDITIONS

Open office environment, ringing telephones, printers, telephone conversations, copiers, and other office equipment. Must be able to speak clearly and answer questions quickly and simply. Operates a computer keyboard with repetitive and constant finger and wrist movements for long periods of time in an environment where speed and accuracy are essential. Must be able to read, understand and interpret various computer program screens.
 

SKILL CODES

Depending on the position, special skills may be required. To certify your skills, complete the included Skill Code Sheet and submit it with your application. Failure to submit this information will eliminate your application from further consideration.

HOW TO APPLY

SUBMIT the following materials by 5:00 PM on the close date:

a) Your completed State of Oregon Employment application (PD 100) and

b) Your completed skill code sheet.

Copies of applications, supplements and job announcements can be obtained from www.oregonjobs.org. If you have a disability and need an alternate format in order to complete the application process, you may call the Department of Justice at (503) 378-5555. DOJ accepts calls from hearing impaired applicants through Oregon Telecommunications Relay Service (OARS) 1-800-735-2900 (TTY/VCO). Please be prepared to leave a message describing the alternate format needed.

DELIVER, MAIL, or FAX your completed application materials to: 

Oregon Department of Justice

Human Resources Section

1162 Court St. NE

Salem, OR   97301-4096

FAX (503) 373-0367

The Department is not responsible for material that is illegible or missing as a result of transmitting by fax or which may be lost through mail. If your application is incomplete, or does not clearly show the experience and/or training required, you will receive a notice by mail advising you why your application was not accepted. Submit only the required materials. Reference letters or work examples should be kept for interviews. Your application must arrive by 5:00 pm on the close date and must be complete and legible. We are unable to acknowledge or verify receipt of applications due to the large volume.

NOTICE of results will be sent by mail. Although we are not required to delay our selection process, you may request a review of the results. Your request must be received within 10 days from the date of the notice. Additional information cannot be accepted. However, if the recruitment is still open, you may submit a new application, which must be received in our office by the close date.

SUBMIT only the required materials. Reference letters or work examples should be kept for interviews.

KEEP a copy of your application for job interviews. COPIES ARE NOT PROVIDED.

OREGON DEPARTMENT OF JUSTICE IS AN EQUAL OPPORTUNITY,

AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY

SUPPORT SERVICES SKILL CODE SHEET

The Support Services Skill Code Sheet lists a range of office support skills used in the job listed above.  Read the description of each skill to determine those in which you have experience and/or training.  Circle those skills in which you have experience and/or training.  The skills you mark will provide additional assistance to state agencies in determining whether you meet specific position requirements.  SUBMIT THE SKILL CODE SHEET with your PD100 application form.

TEN-KEY ADDING MACHINE - Work experience using a ten-key - strokes per minute

TKS            Less than 80

TKT            80-120

TST           More Than 120