The Oregon Dept. of Revenue is currently recruiting for an
ADMINISTRATIVE SPECIALIST 1
to join our Personal Tax & Compliance Division – Compliance Section in the Salem Field office.
Description
Major duties of this position include but are not limited to:
- Uses established guidelines, publications (tax booklets, Publication 17 ½, tax circulars, etc.), policies and procedures (PAPS), and flowcharts to receive and review on-line and paper non-filer leads from various sources. Reviews the information from those leads and seeks additional information (e.g. withholding and address verification) as needed; gathers and compiles the information on the non-filer from various established sources including but not limited to phone books, the US Postal Service, the internet, and data from Department of Revenue, Internal Revenue Service, Department of Motor Vehicles, and/or Department of Employment.
- Issues system generated correspondence, including but not limited to formal request-to-file and demand letters. Uses Non-filer Enforcement Tracking System (NETS) to issue Wage and Withholding request letters to employers. Follows up on cases by telephone and/or further correspondence.
- Enters and updates filing enforcement records, worksheets, and documentation in the filing enforcement system. Based on established guidelines ensures documentation is accurate. Maintains and manages caseload timelines.
- Based on tax information available, reviews the system generated tax and interest along with penalty percent as determined by procedure, on individuals who do not file a tax return within the statutory period after they have been advised of their obligation to file and requested to do so.
- Acts as backup office support person. Provides front counter assistance to taxpayers. Answers and routes incoming telephone calls. Sorts, processes, and distributes incoming/outgoing mail. Maintains form and stationary supplies inventory for the office and orders as needed. Processes payments, posts comments to Automated Collection Tracking System (ACT), and completes daily reconciliation of payment transmittal.
Working conditions include a typical office environment with frequent telephone or face-to-face communication with taxpayers, occasional contact with upset or frustrated taxpayers or representatives; use of the telephone for incoming and outgoing calls; the majority of the work is keyboarding to enter or retrieve data from a personal computer and reading from a monitor; sitting and concentrating for long periods of time; May require long periods of sitting, reading technical materials, instructions, and/or taxpayer information. May handle and carry folders up to 50 lbs. Field office personnel may occasionally work outside the office. Use of public transportation and/or State vehicles may be required for transfer to and from these locations.
What we’re looking for…
- three years of clerical/secretarial experience which included both:
- two years at a full performance level performing typing, word processing, or other generation of documents: and
- lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
No substitution will be made for the two years at the full performance level.
In the “Work History” section on your application you must clearly describe your experience in each of the areas listed. Failure to provide this information may result in eliminating your application from further consideration.
Credits and/or conferred degrees must be from an accredited college or university to qualify.
To work for the Department of Revenue you must comply with all income tax laws. This means that the department will check to see if you have filed Oregon income tax returns and made arrangements to pay any outstanding liabilities before offering you a position.
Applicants will also be subject to a criminal history check. Circumstances of any criminal conviction will be reviewed to determine whether an applicant is accepted for employment.
What we can offer you…
An attractive, cafeteria-style benefits package which includes:
- Liberal employer contributions toward a variety of medical and dental plans covering employees and dependants.
- Employer paid basic life insurance; additional optional coverage available.
Other optional coverage:
- Long and short-term disability plans.
- Accidental death and dismemberment plans.
- Long-term care insurance.
Retirement Benefits:
- Participation in a State Retirement System with fully paid employer contributions.
- Option to participate in the Oregon Savings Growth Plan, a deferred compensation program offering a variety of investment options.
Paid Leaves:
- Vacation leave earned at the rate of 8 hours per month with accrual rate increases at 5-year increments through 25 years (maximum 18 hours per month after 25 years).
- 24 hours personal leave earned each fiscal year.
- Sick leave earned at a rate of 8 hours per month with no maximum accumulation.
- Nine holidays a year.
Interested? How to Apply:
Submit the following application materials by 5:00 p.m. on Oct 06, 2009:
1. A completed State of Oregon employment application (Form PD100) that clearly demonstrates how you meet the minimum qualifications for the position. This form can be obtained from 1) the State’s job page at www.oregonjobs.org; 2) local Oregon Employment Department field offices; 3) most State agency Human Resource offices; or 4) the Department of Revenue webpage at www.oregon.gov/dor 2. Use a separate sheet of paper and limit your answer to no more than two (2) pages. Be sure that the jobs where you gained the experience you describe in your answer are listed in the Work History section of your application form. A. The person in this position works as a member of a team. Please describe your experience in working as a team member and how you build and maintain quality relationships with a variety of people.
In the event that there is a small applicant pool, all qualified applicants will receive a code of “QLF” (Qualified) and will be contacted for an interview.
Application materials may be submitted by:
MAIL to: Oregon Dept. of Revenue FAX to: (503) 947-2047
Human Resources Room 135
955 Center Street NE E-MAIL to: dor.applications@state.or.us
Salem, OR 97301
- This announcement will be used to fill the current vacancy and may be used to fill others as they occur.
- Due to the volume of applications received, the Department is unable to verify receipt of application materials.
- To be considered for this recruitment, HIRE System candidates need to complete the application process escribed above.
- This recruitment will be used to establish a list of qualified people to fill the current vacancy and any others as they occur over the next six months.
- The pay on all announcements may change without notice.
- If you have a disability and/or need assistance completing application materials, please contact Department of Revenue Human Resources at (503) 945-8547.
Oregon Dept. of Revenue is an Equal Opportunity and Affirmative Action Employer
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